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378 results matched your search criteria
The specified user cannot be found
Forum topic
OneSpan Sign
Hi there, I'm using the .NET integration guide found here to create a package: https://docs.esignlive.com/content/c_integrator_s_guide/sdk/a_introduction/getting_started_with_sdks.htm#Creating_Your_First_Document_Package When running this portion of the sample code I get the error below: PackageI
404 Could not find user with uid ...
Forum topic
OneSpan Sign
I'm working off the postman api integration tutorial. I'm running into the following error with not finding my user. I've set up a new account and tried that api key as well from the admin.
Text Tag Extraction is not working without signature
Forum topic
OneSpan Sign
Hi, 
Execution time for PackageId packageId = eslClient.createPackage(documentPackage
Forum topic
OneSpan Sign
Hello Michael, During the processing in an application a client noticed that below statement takes few seconds (5-10) to execute: PackageId packageId = eslClient.createPackage(documentPackage); Can you please let us know how much time this should ideally take?
User is already defined for this role
Forum topic
OneSpan Sign
Hi I'm getting this error but not sure how to debug it. Is there a way to know which user it is referring to? Req: {"sender":{"email":"[email protected]"},"settings":{"ceremony":{"events":{"complete":{"dialog":true,"redirect":"https://www.google.ca/search?q=beaches&biw=1680&bih=905&tbm=isc
One Signer 2 documents
Forum topic
OneSpan Sign
Hi, Is there a way to build a package such that one signer would sign 2 documents. Here is an algorithm that I am looking at: 1. Use PAckageBuilder to build a package named 'OriginalPackage' 2. Add 'signer1' and 'signer2' to OriginalPackage 3. Add 'document1' and 'document2' to OriginalPackage 4.
java.util.concurrent.TimeoutException
Forum topic
OneSpan Sign
I receive eSignLive Callback failed emails sparingly, even though I receive the callback successfully.
Using API key to archive transactions
Forum topic
OneSpan Sign
We are having issues using the API key to archive messages.  We are getting a 403 error.  I removed the URL/and package number, but you can see the error below.
Document could not be flattened ??
Forum topic
OneSpan Sign
Hi! When sending some eSignLive packages (.NET SDK), here is the error message I receive for some of the packages I send (it works for others :-S) What does it mean that my document could not be flattened ?
error.forbidden.noPermission
Forum topic
OneSpan Sign
Hello,
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