375 results matched your search criteria
Forum topic
OneSpan Sign
Hi!
We have some roles in our account for control access management. We want the ability for designated user (Roles & Permission) to be able to access and download the evidence summary for ALL completed packages.
Forum topic
OneSpan Sign
Hi!
When sending some eSignLive packages (.NET SDK), here is the error message I receive for some of the packages I send (it works for others :-S)
What does it mean that my document could not be flattened ?
Forum topic
OneSpan Sign
Hi,
In the CA sandbox environment we ran into the following error when uploading a package using the .NET SDK. The package had multiple signers with the same email address. As OneSpan now supports signers with the same email, we were not expecting to get any errors.
Forum topic
OneSpan Sign
I believe this is a change introduced with SaaS 2024-October: Release 24.R6 (11.60). Now when we create a package using: POST https://sandbox.esignlive.com/api/packages
Forum topic
OneSpan Sign
I need to add a signer to a package that has non-signature fields (i.e: textfield, checkbox, selection). Is that possible?
Forum topic
OneSpan Sign
Hi
See Attachment
Here's the DOCUMENT_SIGNED push notification, I can't associate the sessionUser to either signer in the Package object returned from the SDK. (see the screen shot below, I have the signer Ids boxed in red)
Is this a known bug with the push notification? Can this be fixed?
Forum topic
OneSpan Sign
Hi, I have a package with status draft, Now I want to update an approval using this route
PUT /packages/{packageId}/documents/{documentId} /approvals/{approvalId}
Here I am updating multiple field values.
Forum topic
OneSpan Sign
Hello,
I had successfully set up a callback on Package Completed in my Development environment that worked fine, now I have moved to a beta test server that is using SSL and the call back is failing?
In the Sandbox I have a url https://myurl
and I have a Callback Key
But my last two test sent an
Forum topic
OneSpan Sign
Hi,
We are facing continuous issues while doing the bulk sign process, below are the error messages it is throwing to us
Error 1 :
Silanis.ESL.SDK.EslServerException: Could not create a signer authentication token.
Forum topic
OneSpan Sign
Hi. We are getting the following error when we try and create a package.
{"messageKey":"error.validation.verifyDocument.documentExtractError","message":"[error.validation.verifyDocument.documentExtractError]","cod e":400,"name":"Validation Error"}