541 results matched your search criteria
DOCUMENT_SIGNED push notification
Forum topic
OneSpan Sign
Hi See Attachment Here's the DOCUMENT_SIGNED push notification, I can't associate the sessionUser to either signer in the Package object returned from the SDK. (see the screen shot below, I have the signer Ids boxed in red) Is this a known bug with the push notification? Can this be fixed?
Automatic Signer Progression when using In-Person option?
Forum topic
OneSpan Sign
Hello, We have tried several angles at achieving this using both the REST API and the .NET SDK but have so far not had any luck.
REST Callback URL feature- Is Callback key sent as Authorization header?
Forum topic
OneSpan Sign
Hello, I'm working on integrating the Callback feature with the current application. I'm using a Callback key in addition to the Callback URL, I have a doubt regarding the POST sent by the Esignlive after the occurrences of the events that are registered for.
Add an Approver Role
Forum topic
OneSpan Sign
Hi team, We have a client asking whether the "adding an approver" feature available in OneSpan Sign? Let’s say we have the 1st signer, the 2nd approver, and the 3rd signer.
Orientation issues on mobile device with signing ceremony in iFrame
Forum topic
OneSpan Sign
When the signing ceremony is in an iFrame on a mobile device in portrait orientation there is a message asking the user to turn their mobile device to a landscape orientation.
Salesforce callback Integration - call back is not working/ call back error
Forum topic
OneSpan Sign
Hi,
Keep Package Open Util Explicit Close
Forum topic
OneSpan Sign
Does a package automatically complete and close when the last signer signs? Is it possible to keep the package open - so we add another document for example - until we call an explicit operation to close/complete the package (even if everyone has completed signing)?
Usage report for more than 100 packages per day for the sender
Forum topic
OneSpan Sign
I was wondering if there is any way to pull more than 100 completed packages for each sender for a given day. I have one sender that completes more than 100 packages a day and the completion report only shows up to 100 per sender, unless I am missing something.
Failed to communicate with the callback server
Forum topic
OneSpan Sign
I have configure OneSpan Laserfiche integration, User Can Send document for Signing from Laserfiche Repository using WebClient but after document is signed, document fails to come back into the repository. I receive the below errorFailed to communicate with the callback server
eSignLive Callback failed. (Failed to communicate with the callback server)
Forum topic
OneSpan Sign
Hi, please assist with the following issue: I was able to successfully receive a transaction callbacks and download multiple packages. However, each morning, upon initiating very first transaction I receive "eSignLive Callback failed." email from the server with the following contents (excerpt).