269 results matched your search criteria
Forum topic
OneSpan Sign
Hi,
1) in our on-prem version, I don't see the authentication for recipient can use KBA, and also I tried in the sandbox, doesn't see it either. Would you please let me know in which version KBA is available and how to use it?
Forum topic
OneSpan Sign
Hi,
I been trying to get status' for my packages, but i am hitting a wall.
I am running the following using the owner API Key and attempting to retrieve packages that are owned by a separate sender:
/api/packages/:packageId
Forum topic
OneSpan Sign
I have a situation where I set delegation to a sender using code that has worked in the past. The indication was that the delegation was successful BUT it didn't work. Looking in the UI I figured out that the users had used delegation before and it has expired. when I reassigned
Forum topic
OneSpan Sign
What are the inbound IP addresses for eSignLive? And do these change with the new Sender UI (i.e. the new *.esignlive.com domain vs. *.e-signlive.com)?
Forum topic
OneSpan Sign
Hello,
I am trying to fill PDF form and upload and then change status to SENT to publish it. But Status SENT is not working. I am facing issue with that. It give error "The requested URL returned error: 400 Bad Request".
I am able to fill PDF form and create a package with a draft in the account.
Forum topic
OneSpan Sign
Hello,
Create package API is failing with client app authentication whereas the same works with API key.
I used SDK version 11.34 for client app and 11.15 for API key. Can someone please help wth the below issue?
Forum topic
OneSpan Sign
I am using Apex SDK for one of our project in Salesforce and it does work while uploading document binaries. However, randomly on certain times it creates a validation error. This error has something to do with emails because by changing email address this error goes away.
Forum topic
OneSpan Sign
Hi,
We've discovered some behaviour that seems strange/inconsistent to our team. It may just be a case of not understanding the APIs properly, but either way hopefully you can help us out.
Our application supports both remote and in-person signing.
Forum topic
OneSpan Sign
Hi, Is it possible to create a package with status not draft and then notify a signer at a later point. I have a use case where some signers will need to click a link through an email in order to sign and others will click a link through our portal.
Forum topic
OneSpan Sign
Hello,
I am using eSignLive in my UWP project. It was working fine last couple of weeks before.