316 results matched your search criteria
Unable to sign the package id (6IplFyll_4FoEedgSHG5hVCcvkY=)
Forum topic
OneSpan Sign
I have done following steps for the mentioned package, please let me know if there is issue with the steps, Step 1: package had created and sent with due date ‘2019-12-31T18:30:00Z’ Step 2 : I am Listening ‘PACKAGE_EXPIRE’ event and on package Expiry event I had update the package expiry date to
Unable to Validate the URI provided in REST API documentation
Forum topic
OneSpan Sign
Hi Team, I am trying to use the REST APIs to Integrate Silanis with my application. Before I code any API URL in my program, I want to test and validate URIs using PostMan Client.
UpdatePackage Package Name property
Forum topic
OneSpan Sign
Hi, Is there any recommended way to update the package name property after it was first created, through .NET SDK?
Document getData() returns empty
Forum topic
OneSpan Sign
We need to retrieve the document associated data using the SDK.
Password reset with REST API
Forum topic
OneSpan Sign
POST /account/senders/{senderUid}/resetpassword I'm using the above with the REST API to attempt to reset passwords for senders in an account.
Roles and Signers relationship
Forum topic
OneSpan Sign
Hi, Where can I find documentation about Roles and Signers, and how they are intended to be used? I see that Roles accept an array of Signers but I couldn't find a sample of when multiple Signers are being added to that array, I have only seen a 1 to 1 (one role - one signer) examples. for instan
Issue with Random Signature Failures
Forum topic
OneSpan Sign
The customer keeps getting random OneSpan signature failures when users try to send a document for signature. The same transaction works sometime and not others.   
Editing Field Values using /api/packages/{packageId}/clone right
Forum topic
OneSpan Sign
Currently trying to customize my package.... It is an existing template on my sandbox and I would like to be able to customize the fields each time I clone the package. Is this possible? This is the current JSON payload I am sending... the signer information works but the fields are not working.
API request into equivalent SDK code
Forum topic
OneSpan Sign
HI All, Can you help me to convert the below API request into equivalent SDK code to create the package(with one document file as attachment to sign off): { "name": "packagename", "status": "SENT", "roles": [ { "id": "signer1", "index": "1", "type": "SIGNER",
Access denied to delete package
Forum topic
OneSpan Sign
Hi, I'm having an issue when trying to use the delete feature to permanently delete a package. Using the Java SDK, I simply execute the following line. eslClient.getPackageService().deletePackage(new PackageId(packageId));