288 results matched your search criteria
Creating package error help
Forum topic
OneSpan Sign
We have a time when we keep getting this error Silanis.ESL.SDK.EslException: Could not create a new package. Exception: Unexpected character encountered while parsing value: . Path '', line 0, position 0.
Apex SDK - Receiving Error "message":"Invalid parameters.","code":400,"name":"Validation Error"
Forum topic
OneSpan Sign
We were successfully sending transactions and documents to OneSpan until the start of this week when we started receiving the below error. I have also put the invoking code below, it is based on the Apex SDK. It's a weird error as this was working on Friday.. CallOut:
Simple Create And Send Package: Could not upload document to package Exception
Forum topic
OneSpan Sign
Hi all. Help with the following really appreciated. Below code produces exception: "code":500,"name":"Unhandled Server Error". This exception occurs when uploading PDF with form inputs. Flat PDF (no form inputs) works fine.
Removing a partially signed document from a transaction
Forum topic
OneSpan Sign
Hello, I am running into an issue when attempting to remove a partially signed document from within a transaction.
My Code stopped working on Commercial Portal, still works on FedRamp Portal
Forum topic
OneSpan Sign
Here's the scenario. I have 2 Approvers (For example, Bob and Mary). Bob has just 1 signature field. Mary has a signature field and a Label. Bob signs first. Before Mary signs I programmatically update her Label field so when she goes to sign she sees the Label Value I inserted.
Silanis is not sending email bounce notification
Forum topic
OneSpan Sign
Hi, I am not getting email bounce notification for wrong email signer in request. This is my post to silanis, please let me know is there anything missing in request. I have checked the email bounce check box in call back events.
Errors and Questions when using notifySigner method / email.notify template
Forum topic
OneSpan Sign
Hello! Thank you for reading my post. My understanding is that the notification email (email.notify) is the only email template that can be triggered programatically from the eSignLive system. I had a few questions on this functionality: Question 1.
Radiogroups / Radiobuttons / Required Field
Forum topic
OneSpan Sign
I'm thinking there MIGHT be a bug but wanted to post here before claiming that entirely. I'm using the latest .NET SDK. Simple example is this: 1 document, 1 signer , 1 signature. Prior to the signature there are two radio buttons.
Unable to add signer to existing package
Forum topic
OneSpan Sign
We are trying to add signers to the package that was already sent through the API and keep getting the following exception: com.silanis.esl.sdk.internal.EslServerException: Could not add signer.
Multiple Signers Sharing the Same Email
Forum topic
OneSpan Sign
I'm currently using Java SDK to create a package: <dependency>     <groupId>com.silanis.esl</groupId>     <artifactId>sdk</artifactId>     <version>11.38</version> </dependency>