OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More
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Forum topic
OneSpan Sign
When documents are signed via the application they are uploaded for storage, however some of the generic documents don't have a customer ID available. Is there a way for the sender to be able to apply the customers ID onto specific forms as well include the customers ID within the evidence
Forum topic
OneSpan Sign
Hi Moshiur
The customer had Laserfiche connected to the wrong account. We are establishing a new account. Do they have to do the install all over again?
Forum topic
OneSpan Sign
Hi,
I tried to upload a document (attached) in the sender UI, it has error message as 'this document failed to upload and maybe locked'. but I tried it in the sandbox, and it's working fine.
Forum topic
OneSpan Sign
Hi!
When I use the tool (OSS - Package Export & Download Tool - v1.3.3.jar), I can log in with user and password or with API Key. Can I download all packages created with a especific user (sender user)with this tool?
Forum topic
OneSpan Sign
Hi,
I would like to know if in a transaction with several signers, there is a way to configure that if one of the signers declines the signature, this can be automatically notified to the signers who have already signed (in addition to the sender).
Forum topic
OneSpan Sign
I have access to three Sub Account.
I can create package inside any of the sub accounts in UI.
If i create a package through API it will be created inside my home sub account
How to create package in different sub account using API for a particular user as sender
Forum topic
OneSpan Sign
I have set up the option for signers to have the option to decline, but I do not see this when we test it. Occasionally, a document is forwarded for signature, but the final approver does not want it signed for various reasons.
Forum topic
OneSpan Sign
We have integrated with OneSpan using your .Net SDK (version 11.12.0.0 ). We are experiencing a scenario where we have a transaction has 1 document, 1 recipient and 1 attachment request. The document is signed and the user uploads an attachment. The sender rejec
Forum topic
OneSpan Sign
Hello, would help me understand what I'm doing wrong ?
The method is called in package creation process.
In the following are the values for Mobile signature method compare with Mouse capture.
I don't see any problem for Mobile signature.
// Mobile signature - Error response
String response = clie