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Unable to add specific documents to a package

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OneSpan Sign

We have been using oneSpan for around 2 years now and we weren't facing any issues with adding documents to a package but recently when we're trying to add certain pdfs, we are getting an error - "The number of Pre-Verify results does not match the number of documents that were sent for verificat

Send new document in existing package

Forum topic

OneSpan Sign

I'm trying to send a new document in a package that has the status: Draft But I get the error response

How to add a document from a url

Forum topic

OneSpan Sign

Is there a way to add a document to a package with a url linked to the pdf file?

API call to retrieve package documents

Forum topic

OneSpan Sign

Re API documentation I expect ALL documents associated with given Package will be returned in Zipfile from this call ->api/packages/{packageId}/documents/zip call

Getting documentid for SIGNED document into Notification

Forum topic

OneSpan Sign

We currently received notifications when the package is completed "PACKAGE_COMPLETE" however the documentid property is null.

Combine signed document and evidence summary

Forum topic

OneSpan Sign

Is it possible to download the signed document and evidence summary PDF as a single PDF with the apex SDK? Right now we get each file separately.

Saving a Document Prior To Send To Sign

Forum topic

OneSpan Sign

Hello Duo, Here is our use case scenario: