2569 results matched your search criteria
Ordering signature with OSS v11.41 UI process
Forum topic
OneSpan Sign
REQUIREMENT We would like to be able to order our signers. For example for a document: SignerB has to sign before SignerA.   WHAT WE HAVE FOUND OSS 11.42: This is an option to order signers from the OSS UI when initiating the signing ceremony.
User limit error when attempting to elevate a "Member" to a "Manager"
Forum topic
OneSpan Sign
Hello, We are getting a red error message in the UI when we attempt to elevate my eSignLive user account from a "Member" to a "Manager" that indicates we've exceeded our user limit. From what I can see, we have a license that lets us have 15 active users.
Optional signatures
Forum topic
OneSpan Sign
Hello, We have a form that has two signature spots but the user only signs one spot. Would the Silanis API allow some sort of command for optional signatures?
When trying to add document as binary data to create package I always get an error
Forum topic
OneSpan Sign
Hello, I am having some issues when trying to add a document as binary data to a package Our pdf's are in base64 data so we need to convert this data to binary data but we always get this error when we are trying to create new package(POST /api/packages):  
Script-Create create multi user on OneSpan
Forum topic
OneSpan Sign
Dear All,  Currently, we have users around 400 users to create on our OneSpan. We would like to seek you support by providing the guideline and script to run mutli users. Could someone help me, if create 1 by 1 we need to spend more time on it.
Error Message for required fields before getting to the document
Forum topic
OneSpan Sign
Guys,
16MB limit
Forum topic
OneSpan Sign
It appears that if our senders upload documents close to the 16mb limit then the signers sign when the sender goes to download the documents they are receiving an error (attached below) which we know is NOT a network connectivity issue.
Bulk Signer
Forum topic
OneSpan Sign
So I am trying to figure out how to get the Bulk Signer function to work for a package I sent out, but I am not a developer and have no clue how to implement the code found here. 
New Signer Experience Settings
Forum topic
OneSpan Sign
Guys, I am trying to work with the new signer experience and I am seeing a few issues that I am not able to resolve as there does not seem to be any documentation on how to set these items.
update approvals
Forum topic
OneSpan Sign
Hi, I have a package with status draft, Now I want to update an approval using this route PUT /packages/{packageId}/documents/{documentId} /approvals/{approvalId} Here I am updating multiple field values.