OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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Disable download this document link
Forum topic
OneSpan Sign
Hi, when the last signer completes signing, there is the link for "download this document"(see attachment), is it possible to disable the link? Thanks, Cindy
Calling javascript after a signer has finished signing.
Forum topic
OneSpan Sign
Is it possible to call javascript after to signer has completed signing in an iframe in order to remove the iframe and do some other processing?
Automatic Redirect
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OneSpan Sign
Hi, Is it possible to automatically redirect to a url after signing is complete, or does it need to be carried out via the handOver link? Thanks, Marlon
Report API return fields in different order
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OneSpan Sign
I was investigating the data captured by OneSpan and made available through the REST API and also, if I can use PowerBi to display the data. I am trying to use the completion report API (https://developer.esignlive.com/guides/feature-guides/completion-report/#rest-api).
Review Documents
Forum topic
OneSpan Sign
Hello Duo,  We are designing a multi step form for document signing process. My question is just as in onespan, whenever the signing is completed by all the recipient, there is the option of reviewing the documents as well as downloading it.
Signer Order - Auto notification
Forum topic
OneSpan Sign
Question on Remote Sign, where the signer receives an email. If the signing order is set, is OneSpan supposed to automatically email the next-in-order?
Handshake Failure
Forum topic
OneSpan Sign
Hello,   Since yesterday, when we try to create a new package in Sandbox US1 using Java, we get this errors:
Signing ceremony is required to collect signature or ‘Click to Sign’ option.
Forum topic
OneSpan Sign
Signing ceremony is required to collect signature or ‘Click to Sign’ option from user using eSign UI. When user chooses ‘Click to Sign’ option, he or she does not need to sign in signing text pad.
custom thank you dialog
Forum topic
OneSpan Sign
Hi, Currently after signing the process we are receiving the Thank you window with Close and Exit buttons. Let me know whether we can restrict this window after signing process completed. Thanks,
Save Progress during signing
Forum topic
OneSpan Sign
Hi. Is there a configuration setting that we could enable where a signer could fill out a document, then save their progress, then subsequently come back to finish filling it out and complete signing?