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Salesforce Lightning -Opening Packages using Microsoft Edge
Forum topic
OneSpan Sign
Anyone had problems opening esign packages using MS Edge?  Click opens new tab but returns a user back to the salesforce record without showing the package record
Match the signer's time zone
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OneSpan Sign
Hey guys, Is it possible to automatically match the timestamp of an Ink-it report (evidence summary) with the signer's time zone?    
JWT Authentication
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OneSpan Sign
Hi, Trying to configure JWT authentication. It would be great if someone could share any resource, links for configuring the same. Thanks
eWitness User Creation Error
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OneSpan Sign
Hi, when I try to create an eWitness account I get this error message: "The Account of this username already exists". What is the procedure for creating a new eWitness account?
Is PackageID unique accross accounts?
Forum topic
OneSpan Sign
I want to keep track of my customer's usage for billing. Do I need another key segment or is the PackageID globally unique? My customers will have their own accounts.
Attachment Upload Date by API
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OneSpan Sign
Hi team, We have a client who's asking whether there's a way to get when an attachment is uploaded, using API? It seems not in the transaction payload. Thanks in advance!
Removing Silanis Disclaimers from Emails
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OneSpan Sign
There is a disclaimer at the base of the silanis E-Sign emails. Is there a good way to remove that via a flag in the API? Attached is an image. Thanks!
emailDocumentsAndEvidenceSummary
Forum topic
OneSpan Sign
Hi, I'd like to know how this setting works: in the settings.feature, if I set "emailDocumentsAndEvidenceSummary" = true, what will happen?   thanks, Cindy
create a package by using layout or template via java SDK
Forum topic
OneSpan Sign
Hi, Is it possible to create a package using layout or template vis Java SDK? If yes, could you please share some code sample? Thanks Wendy
Calculated Fields
Forum topic
OneSpan Sign
I have been asked to explore automation of a form that is currently hosted in Excel.  It includes some simple calculations (sums mainly).  Does Sign support calculated fields?