353 results matched your search criteria
User login data
Forum topic
OneSpan Sign
Is it possible to capture data for each time a user log's in/ log's off of the Onespan Sign web portal? I know that via the Account report, you are able to capture data around when a user is created, curious if this can be extended to log each time a user log's in to the system.
Need to delete a signer not the fields associated with it
Forum topic
OneSpan Sign
HI , I have a scenario like i  need to only pump the data and signers will manually sign the document. 
Using SDK to deploy API in Kubernetes cluster
Forum topic
OneSpan Sign
We have developed an API service wrapper for OneSpan Sign, using .NET framework 4.7.2. This service is currently deployed within an Azure Service App. We are investigating the possibility of moving this service to a container and running it within a Kubernetes cluster (likely AKS in Azure).
Failed to communicate with the callback server
Forum topic
OneSpan Sign
I have configure OneSpan Laserfiche integration, User Can Send document for Signing from Laserfiche Repository using WebClient but after document is signed, document fails to come back into the repository. I receive the below errorFailed to communicate with the callback server
Signer email link does not open document - specified package does not exist
Forum topic
OneSpan Sign
First time using the API. I have a document with 2 signers, and the first signer receives the email from OneSpan indicating the need to sign, with a 'GO TO DOCUMENTS' button in the email. But clicking on the link opens a page that only states:
eSigning In-Person on MY Device, How?
Forum topic
OneSpan Sign
New user of OneSpan.  In my job, I have to have documents signed by talent.
Event Notifications not being created for Transactions from APEX SDK
Forum topic
OneSpan Sign
We're trying to implement OneSpan Sign, but in the process of using Apex SDK, we noticed that Callback Event Notifications are not getting created for the transaction. If we create the transaction manually in Salesforce, event notifications are created for the transaction.
Field Setting to make input required
Forum topic
OneSpan Sign
Hi there. I'm trying to make a textfield required. I see that I can do this when I'm about to send a transaction (see screenshot).
Customizing redirect after session expiration
Forum topic
OneSpan Sign
Hello, We have a business client who would strongly prefer that the signing experience does not redirect to the OneSpan sign-up/login page after session expiration.
Attaching .docx file to Package
Forum topic
OneSpan Sign
I am working on a solution to create a package containing a single document. When I use a .pdf file, this works fine - the document is sent; a signing URL is generated and I can sign. When I try to use a .docx file, I get a HTTP 400.