326 results matched your search criteria
Signing through certificate
Forum topic
OneSpan Sign
Hello I am using document extraction approach using REST API and able to create the Transaction successfully. The problem I am having is that when I click to sign, it opens image capture screen like in the attached screenshot.
Interesting behavior when adding positionally extracted field
Forum topic
OneSpan Sign
Hello, We are still using the classic signer UI and have a question.
Error Code 400 - Validation Error
Forum topic
OneSpan Sign
Hi, I'm trying to follow the example https://developer.esignlive.com/guides/quick-start/creating-and-sending-a-package-rest/ however there seems to be conflicting information between the required fields listed there and the ones listed on the YAML.
How to create Transaction from Template using Apex SDK
Forum topic
OneSpan Sign
I am trying to create one span transaction with package using Apex SDK. But I am receiving this error. I have a placeholder role as "Placeholder1" which I am replacing with a signer in the transaction.
An issue with new sandbox and .NET SDK
Forum topic
OneSpan Sign
I am facing an issue while using the esignlive new sandbox (sandbox.esignlive.com) with .NET SDK.
Creating a role for a package
Forum topic
OneSpan Sign
I'm trying to add a role to an existing package in draft status.
Can't get Salesforce label values to insert
Forum topic
OneSpan Sign
There is a customer who is currently troubleshooting a new button for a client of theirs that uses Silanis. The button initiates a new ESL document and is supposed to prepopulate some label and field values from Salesforce, but all the fields are coming in as blank.
signingStatus API not returning correct status
Forum topic
OneSpan Sign
In Sandbox, when I call the API for signing status, it always returns SIGNING_PENDING. 
Customize Silanis guest signing room
Forum topic
OneSpan Sign
Team, We have a requirement to customize guest signing room. Is there a way to customize the Silanis guest signing room that pops up when a notified signer clicks on link provided in email ? Customization like: Displaying a custom message instead of the package name on login page. Displaying a cust
Notifications (auto and manual)
Forum topic
OneSpan Sign
Hi Silanis team- I have a Sandbox account with notifications disabled. The way we create packages is one document at a time. We need to "activate" / Send the package after each document is added (we do not know how many total docs we'll receive).