620 results matched your search criteria
Saving past signer's details
Forum topic
OneSpan Sign
I'm aware that OneSpan saves past signer's details so that it is easier to populate them in drop down when I create the transaction for the same signers. Is there a way to clear that data from the drop down if the signer is no longer with the organization?
Signer Order - Auto notification
Forum topic
OneSpan Sign
Question on Remote Sign, where the signer receives an email. If the signing order is set, is OneSpan supposed to automatically email the next-in-order?
Adaptive Icons for MAS
Forum topic
Mobile Security Suite
Dear team, Anyone knows how to make the app icons for android to be adaptive? (i.e., no white-spaces around it even if the user changes the "Icon Shape" from developer options like from "Device Default" to "Square" or "Squircle")   Thanks
Condtional Requirement logic not working as expected
Forum topic
OneSpan Sign
I'm working on a document where the signer is answering Yes/No questions, which I have set up as Radio fields (with radio groups) as Yes No options. We have different sections, where if the signer chooses a single Yes option, they need to fill in a text field to provide additional notes.
Update one field while approving document
Forum topic
OneSpan Sign
Hi ,We have used Rest API to integrate with Onespan. We create transactions from template.
Map Salesforce User with Sender in OneSpan
Forum topic
OneSpan Sign
We are using Apex SDK to create transaction in OneSpan, we aren't using OneSpan Salesforce Connector. We have API key for authentication. When the user create transactions in OneSpan from SF, sender is always OneSpan's user attached to master account.  
Signature block not aligned
Forum topic
OneSpan Sign
I have the following Approval being set for a 3 page document and the alignment is considerably off. What is the unit of measurement for the top/left/width/height values? I am receiving these values from a vendor so it may be something with what they are sending.
disabling the Signer email
Forum topic
OneSpan Sign
Hi, We are using the following API to retrieve the signer signing url GET /packages/{packageId}/roles/{roleId}/signingUrl We are controlling the signing process from within our host application by providing the signing url to the signer as an iframe within our application.
Runtime error
Forum topic
OneSpan Sign
The .Net SDK throws exception “Object reference not set to an instance of an object.” When we try to retrieve some data like (Layouts, Sender info, Auditlog) and there is no data. It would be better if it just return null, instead of going to the exception path. Thanks,
Text field numeric response only
Forum topic
OneSpan Sign
I have a document that I have applied a layout which includes a text box to enter a dollar amount. Is there a way to only allow a numeric response, no alpha characters?