OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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Designer settings profile
Forum topic
OneSpan Sign
I'm currently using the sandbox version of eSignlive and I wish to configure the designer view (hide various elements).
Adding Multiple Documents with Meta Data
Forum topic
OneSpan Sign
We are trying to add multiple documents with Meta Data to the REST API in a single call. We are able to add a single document with meta data using a call like POST /api/packages/CexKAcIADCrhmET2TheZdEtnnQA=/documents/ HTTP/1.1 Host: sandbox.esignlive.com Authorization: Basic XXXXXXXXXXXXXXXXX
Insufficient Privileges error in Salesforce when anyone who is not Onespan sandbox owner tries to view transaction record
Forum topic
OneSpan Sign
Hey,So when I use OneSpan sign as myself (connected user to onespan in Salesforce under admin tab) I have no issues. But if I have another admin who has same permissions try to view a transaction record they get the Insufficient Privileges error. Any idea why this is happening?
C# : How to post more than PDF file to eSignLive (new interface)
Forum topic
OneSpan Sign
Hi eSignLive Team, I am working on an integration between eSign Live and Ebix Inc.
Callback Authentication Method
Forum topic
OneSpan Sign
I noticed that our callbacks were not working in the sandbox and when I logged in to take a look at the callback settings, I noticed the callback key was no longer there. I see that OAuth 2.0 was added and there is an option to select Basic which seems to be what was there before.
get pdf document
Forum topic
OneSpan Sign
Hi, I want to get pdf document. In POSTMAN var request = require("request"); var options = { method: 'GET', url: 'https://sandbox.esignlive.com/api/packages/{packageId}/documents/{documentId}/pdf', headers: { 'postman-token': '731de084-90fd-c0ac-2fff-346723de7315', 'cache-control': 'n
Call back URL for local develoment
Forum topic
OneSpan Sign
I am making good progress on my project I am now at a point were I want to have my app download the document after the signing is complete. To do this I would like to set up a call back event on PACKAGE_COMPLETE My dev environment is local 127.0.0.1 with a local host name How can I test the call
One Span - E signature Integration with Pega 8.3
Forum topic
OneSpan Sign
We want to integrate Pega 8.3. with One Span E signature. Actually, we tried to configured in SandBox with POC proposal.  I am following a QuickGuide on Web: 
Notifications and race conditions
Forum topic
OneSpan Sign
I am responding to certain inbound notification events (i.e. DOCUMENT_SIGNED and SIGNER_COMPLETE) by making outbound calls using the SDK.
SignDocuments() returning "error.routeNotFound"
Forum topic
OneSpan Sign
Trying out the SignDocuments(packageId, signerId) call in the example throws EslServerException. Additional information below: Could not create a signer authentication token. Exception: The remote server returned an error: (404) Not Found.