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447 results matched your search criteria
internal server error when get signing url
Forum topic
OneSpan Sign
I started getting 500 errors from onespan api when try to get signing url for a package role   http response received:
Batch signing of documents using personal certificate
Forum topic
OneSpan Sign
I need my users to be able to sign multiple documents with a single click.  Every month we generate hundreds or even thousands of similar documents that need to be signed by the same two people in our organization.
SignDocuments() returning "error.routeNotFound"
Forum topic
OneSpan Sign
Trying out the SignDocuments(packageId, signerId) call in the example throws EslServerException. Additional information below: Could not create a signer authentication token. Exception: The remote server returned an error: (404) Not Found.
Callback failing
Forum topic
OneSpan Sign
Hello, I had successfully set up a callback on Package Completed in my Development environment that worked fine, now I have moved to a beta test server that is using SSL and the call back is failing? In the Sandbox I have a url https://myurl and I have a Callback Key But my last two test sent an
SMS is not being received for some customers
Forum topic
OneSpan Sign
Hi, We have received some complaints from customers that are not receiving the OTP in their signature process.
New Signer Experience For Notary
Forum topic
OneSpan Sign
Guys, I know it's been a while since we've had a discussion about this but I not circling back around to this topic.
download in progress transaction not working
Forum topic
OneSpan Sign
Hello. This is not working. I tried below code and get this error message. I am trying to download an in progress transaction since this cannot be done in the UI. I tried the below code but am getting the below error message.
Notifications (auto and manual)
Forum topic
OneSpan Sign
Hi Silanis team- I have a Sandbox account with notifications disabled. The way we create packages is one document at a time. We need to "activate" / Send the package after each document is added (we do not know how many total docs we'll receive).
API Key
Forum topic
OneSpan Sign
Hi,   Having a little trouble getting an API key so I can start using the product... I signed up for a developer sandbox and got an email with the following instructions.   Get started with OneSpan Sign in 4 simple steps:
How to respond to notification events
Forum topic
OneSpan Sign
I have created a .Net web application to receive posts from the eSignLive server to handle event notifications (PACKAGE_CREATED, DOCUMENT_SIGNED, etc.) I am successfully receiving the events, parsing the Json posted to me, and handling the events.
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