316 results matched your search criteria
Forum topic
OneSpan Sign
We have a template (in sandbox, id "M9fYtj_6L0MKQSYfQ3vAahQn6E8="). I've followed the documentation to attach signers.
We have 3 roles: Insured, SalesAgent, BankAccountOwner.
Forum topic
OneSpan Sign
I'm using same code in demo and in prod, works fine for demo but not in pord. but I'm getting the following error message.
Forum topic
OneSpan Sign
Guys -
I have a support ticket out for this but the response time is something horrible. We have a package that is up in Production that somehow managed to get put into draft mode and we do not know why.
Forum topic
OneSpan Sign
Hey there,
I've got some established code that is able to create packages consistently. However, I've run across a particular set of documents / metadata that is preventing the server from creating. This is the error from SDK:
The remote server returned an error: (500) Internal Server Error.
Forum topic
OneSpan Sign
We are getting an intermittent service connection error when generating tokens, do you have any ideas what would cause this issue?
Please refer the following Log details for the error:
Forum topic
OneSpan Sign
Hello, would help me understand what I'm doing wrong ?
The method is called in package creation process.
In the following are the values for Mobile signature method compare with Mouse capture.
I don't see any problem for Mobile signature.
// Mobile signature - Error response
String response = clie
Forum topic
OneSpan Sign
Hi, when I try to create an eWitness account I get this error message: "The Account of this username already exists". What is the procedure for creating a new eWitness account?
Forum topic
OneSpan Sign
Hi
I got the following error when creating a package.
Can you please give me a detailed explanation of this error.
{"messageKey":"error.notFound.signerNotFound","message":"The specified signer cannot be found.","code":404}
Regards
Mario