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Forum topic
OneSpan Sign
is there any api to get the status of the signing ceremony like whether the signer signed or not kind of web hook ?
Forum topic
OneSpan Sign
In Sandbox, when I call the API for signing status, it always returns SIGNING_PENDING.
Forum topic
OneSpan Sign
Hey there!
I have a transaction with ExpirationDate with 2 signers (with sign order) and are required Attachments.
Forum topic
OneSpan Sign
Hello,
I could see the package is still in progress even though all the signers have completed signing all the documents. We couldn't understand why it happened. Could you please help me out with this.
packageid: "RhfCTrfhhO1UKS2A1rQU6FFto_8="
Thanks,
Sushma
Forum topic
OneSpan Sign
Hi
On an In progress transaction (SIGNING_PENDING) with multiple signers & with Document A that is signed by (SIGNING_COMPLETE) Signer A, is it possible to update the document content (bytes) without losing the already obtained signatures from Signer A?
Forum topic
OneSpan Sign
when signer clicked on the 'Click to Sign" , the status changes to 'Accepted', even when he click "Cancel", it is still Accept
Forum topic
OneSpan Sign
Is it possible to get the 'locked' status of a signer by using GetSigningStatus(). Currently, the returned status is 'pending', even though the user was locked.
I'm aware there's a callback that can be used, but using GetSigningStatus() flows better with our current code base.
Forum topic
OneSpan Sign
Hello I am using document extraction approach using REST API and able to create the Transaction successfully. The problem I am having is that when I click to sign, it opens image capture screen like in the attached screenshot.
Forum topic
OneSpan Sign
I believe this is a change introduced with SaaS 2024-October: Release 24.R6 (11.60). Now when we create a package using: POST https://sandbox.esignlive.com/api/packages
Forum topic
OneSpan Sign
Hi,
We have been trying to sign all documents using the canadian REST API (e-signlive.ca/api)
We tried creating a package with the code provided on https://developer.esignlive.com/guides/feature-guides/sign-documents/ .
We added a role ('Sender') and approval for this role.
{
"name":"Cont