40 results matched your search criteria
Forum topic
OneSpan Sign
I'm using sandbox.e-signlive.ca.
On this platform I get this behaviour which in my mind is unexpected.
I have created 3 packages. All 3 packages have 2 signers.
Forum topic
OneSpan Sign
I need to query for packages that changed status (e.g. completed, expired, opted out, sent) within a given time frame. For example, I may want to query for all packages that expired since yesterday, regardless of when the package was created.
Forum topic
OneSpan Sign
I've noticed that HTML tags are removed instead of being encoded.
For example, the Signer opted out with a message:
Can't sign as there is a tag visible.
In the admin panel, there is a message:
Can't sign as there is a tag visible.
Which is wrong as it doesn't cont
Forum topic
OneSpan Sign
Hello,
We are setting a particular document in the package to use AcceptFor signatures. The document in question IS NOT the standard eSign consent form. It is another document that we simply want the signer to acknowledge.
Forum topic
OneSpan Sign
Hi there; my understanding has been there are 7 status's (Draft, In Progress[sent], Completed, Opted out, Declined, Archived and Trashed)
Does "Expired" count as a status? ( it's not included on OneSpan Account Summary report ).
Forum topic
OneSpan Sign
Regarding Updates to Package data, there appears to be a date/time data field called "update". The Package also seems to have a similar date/time data field called "update" for Sender info contained inside a Package. Do these "update" fields get changed for any/all changes, or on
Forum topic
OneSpan Sign
Hi,
1) in our on-prem version, I don't see the authentication for recipient can use KBA, and also I tried in the sandbox, doesn't see it either. Would you please let me know in which version KBA is available and how to use it?
Forum topic
OneSpan Sign
Hi,
I been trying to get status' for my packages, but i am hitting a wall.
I am running the following using the owner API Key and attempting to retrieve packages that are owned by a separate sender:
/api/packages/:packageId
Forum topic
OneSpan Sign
I have a Dynamics CRM which matches the Statuses of the ESign Packages and I need to reconcile them. Right now there are 28 Transaction in my Inbox, 16 Documents in Draft, 0 Archived and 29 in Trash. That's 73 Transactions total.