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Removing a partially signed document from a transaction
Forum topic
OneSpan Sign
Hello, I am running into an issue when attempting to remove a partially signed document from within a transaction.
Customize Silanis guest signing room
Forum topic
OneSpan Sign
Team, We have a requirement to customize guest signing room. Is there a way to customize the Silanis guest signing room that pops up when a notified signer clicks on link provided in email ? Customization like: Displaying a custom message instead of the package name on login page. Displaying a cust
MSC event notifier not registered
Forum topic
OneSpan Sign
Hi, One of our client is reporting that the "ESL:MESSAGE:STARTED:SIGNER_COMPLETE" event is not showing in console with Mobile Signing Ceremony, under this scenario: - Have a signer and three documents, first document contains one signature, second is an accept-only document, third document is a rev
How to implement signing method as 'Personal Certificate' with java sdk?
Forum topic
OneSpan Sign
A client (Progeny Systems) wants to use PCC (Personal Certificate Client) with iFrame, and can't seem to find how to define the signing method. From the UI, under recipient settings -> Advanced tab, the signing method can be set to PCC.
Create a transaction from template + update fields
Forum topic
OneSpan Sign
I created a template using the Web UI, where i added a "Signer1" placeholder along with some textboxes and checkboxes. I created a package from this template using this guide:
options to complete a package that requires review from package owner
Forum topic
OneSpan Sign
Hi, We're working on a workflow that would require our users to upload attachments as part of the signing ceremony (to validate their identity when signing in-person).
How to define two signers with same signing order in Web UI
Forum topic
OneSpan Sign
I have 3 signers A, B and C. A is the sender. B and C are the other two signers. When defining the signer workflow, how can I specify B and C with same signing order 1, and then set A to signing order 2? We are using the On-Prem version 11.13.
Embed Document Creator in Web App?
Forum topic
OneSpan Sign
Hi! Can I embed the creation flow of the document (package?) into my web UI such that my user can upload a document, affix the signature tags, and then send it out for a signature? If so can you point me to the documentation on how to do this? I am not using an SDK, i.e.
Removing a Signer after they Decline/Opt-Out
Forum topic
OneSpan Sign
Hello, We're looking for a way for a signer to be able to Decline or Opt-Out from signing, but will still let us complete the package and persist the evidence summary.
Color of the captured hand-drawn signature
Forum topic
OneSpan Sign
Hi OneSpan team. I'm capturing the sender's signature in my custom UI. And save it via POST call to "user.signature.handdrawn".
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