OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
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Customize "From" Email Address on Package Emails
Forum topic
OneSpan Sign
Hello, I'm looking for information around customizing the "From" email address within our Package email templates. Example: email.activate "from" : { "email" : "[email protected]", "display_name" : "e-SignLive" Background on our environment: We hav
document content is null?
Forum topic
OneSpan Sign
Trying to save signed docs on our server.  Looping through the doc collection, Content is null with code bellow:   //retrieve signed package from one span             var pkg = oss.GetPackage(req.PackageId);
Text Anchors
Forum topic
OneSpan Sign
Hi, Our integration with eSignLive includes some document merge functionality - where users create a layout for a "template document".
EVENT NOTIFICATIONS retries and time outs
Forum topic
OneSpan Sign
We are successfully receiving EVENT NOTIFICATIONS on one of our service endpoints: name=PACKAGE_COMPLETE, sessionUser=xxx, packageId=rf3254trfdsdsa-K3PDEY=, message=null, documentId=null, createdDate=2019-08-07T14:14:58.508Z This works great. Unfortunately I can not find any informatio
API to create a package in sender account
Forum topic
OneSpan Sign
when I tried to create a package using API call to my sender account (not the owner), even in the header, I put the sender API key there, but I got error message as 
How can we display the signing date in pdf with french characters
Forum topic
OneSpan Sign
Hi , Currently we are sending the Value for the date as mentioned below but still getting the date as 2017-04-20 (yyyy-mm-dd) format. { "binding" : "{approval.signed}", "extract" : "true", "name" : "DateAuthPropIns1", "subtype" : "LABEL", "type" : "INPUT",
Error on deleting a document
Forum topic
OneSpan Sign
Hello, Am receiving the below error on deleting a document. When does this error occur? "Exception":"Silanis.ESL.SDK.EslServerException: Could not delete document from package. Exception: The remote server returned an error: (400) Bad Request.
DOCUMENT_SIGNED push notification
Forum topic
OneSpan Sign
Hi See Attachment Here's the DOCUMENT_SIGNED push notification, I can't associate the sessionUser to either signer in the Package object returned from the SDK. (see the screen shot below, I have the signer Ids boxed in red) Is this a known bug with the push notification? Can this be fixed?
Pre-populating Custom Fields on a template
Forum topic
OneSpan Sign
Hi everyone, We have templates that are created through the Web UI with Custom Field fields on the template. The package is being created based off the template, and certain information about the signer needs to be prepopulated on the form (i.e.
Fill in Label Field after Transaction Created from Template
Forum topic
OneSpan Sign
I have a transaction I'm creating in C# based on using at template.  The consent agreement and document to be signed are in the template.  I can create the transaction from the template no problem, but once it's created i want to update the value of a label field that's in the first doc