385 results matched your search criteria
Document getData() returns empty
Forum topic
OneSpan Sign
We need to retrieve the document associated data using the SDK.
Document types
Forum topic
OneSpan Sign
Hi Team, We have below types of documents in the create transaction request. 1. Sign  2. View   3. Accept Please clarify below questions: 1. How onespansign handles different types of documents?
Unable to add Word Documents to transactions
Forum topic
OneSpan Sign
Hi, This issue seems to have started sometime in the last 24 hours, but I can no longer attach .docx or .doc files to transactions within the sandbox environment. If I attempt to upload via the UI I get the following error after about 30 seconds: "ERROR
Position Extraction with 3rd party PDF not detecting signature field
Forum topic
OneSpan Sign
Hi, Is there any requirement on the PDF so that Position Extraction is captured by the REST API? The problem I'm having is that Im working with a 3rd party which delivers a PDF with Signature Fields in the PDF.
Assigning Delegation for Expired Delegatee
Forum topic
OneSpan Sign
I have a situation where I set delegation to a sender using code that has worked in the past.  The indication was that the delegation was successful BUT it didn't work.  Looking in the UI I figured out that the users had used delegation before and it has expired.  when I reassigned
Injecting fields
Forum topic
OneSpan Sign
Hello,   I am trying to inject data into a field on a PDF that is uploaded to onespan. I have the field in the following format   [Signer1.Capture1.Textfield1]  
Injecting fields
Forum topic
OneSpan Sign
Hello,   I am trying to inject data into a field on a PDF that is uploaded to onespan. I have the field in the following format   [Signer1.Capture1.Textfield1]  
Automatic Signer Progression when using In-Person option?
Forum topic
OneSpan Sign
Hello, We have tried several angles at achieving this using both the REST API and the .NET SDK but have so far not had any luck.
Unrecognized field "messageKey"
Forum topic
OneSpan Sign
Suddenly got these errors. Could any tell me why? thanks 13 Nov 2018 14:29:06,983 - ERROR - STDERR - Nov 13, 2018 2:29:06 PM com.silanis.awsng.web.rest.util.JacksonUtil deserialize SEVERE: Failed to deserialize json string: {"messageKey":"error.validation.packageManagement.invalidState","message"
Editing Field Values using /api/packages/{packageId}/clone right
Forum topic
OneSpan Sign
Currently trying to customize my package.... It is an existing template on my sandbox and I would like to be able to customize the fields each time I clone the package. Is this possible? This is the current JSON payload I am sending... the signer information works but the fields are not working.