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Field Info
Forum topic
OneSpan Sign
For radio and check box once user select its what is the expected value. Right now I am getting 'X'. Is this correct?
Updating signatures per Package instead of per Document
Forum topic
OneSpan Sign
Hi, I'm looking for a way to add signatures to multiple documents in package in one API call instead of having to make separate calls for each individual document. We're looking to accomplish this so that we can reduce our total number of API calls to eSignLive and help our performance.
Document Navigation in Signing Ceremony
Forum topic
OneSpan Sign
Hello, I've been looking through the documentation but I can't find what I'm looking for. Is there a document navigation for the signing ceremony in an iFrame similar to that of the mobile experience (see attached)?
retrieve list of layouts using API
Forum topic
OneSpan Sign
Hi, 1) Is there any API to retrieve list of Layouts for a given sender 2) is there any API to retrieve list of package Ids for a given sender thanks Neel
Optional signatures
Forum topic
OneSpan Sign
Hello, We have a form that has two signature spots but the user only signs one spot. Would the Silanis API allow some sort of command for optional signatures?
Position Extraction with 3rd party PDF not detecting signature field
Forum topic
OneSpan Sign
Hi, Is there any requirement on the PDF so that Position Extraction is captured by the REST API? The problem I'm having is that Im working with a 3rd party which delivers a PDF with Signature Fields in the PDF.
layout updation by data of system
Forum topic
OneSpan Sign
Hi Team, We are able to successfully upload a single document while creating a package .
E-sign Portal Display Issue
Forum topic
OneSpan Sign
We had over 20 packages in our e-sign portal that display as expired even though the package was already completed. Does anyone know why that is? The technician indicated that the packages were completed and that signers were not receiving expiring e-mails.
DownloadDocument
Forum topic
OneSpan Sign
After a signing has been completed, I call eslClient.DownloadOriginalDocument and it correctly returns the original unsigned document. However, when I call eslClient.DownloadDocument, it returns the original unsigned document instead of returning the signed document.
CreatePackage with 1 signer and 2 signing Groups
Forum topic
OneSpan Sign
I attempting to create a document that has one signer by email, and 2 signing groups (lets name them Group1 and Group2) The document has EXTRACTION enabled.
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