Community and customer portal
  • OneSpan.com
  • Support
    • Documentation portal
    • TrustCenter
    • Customer support
Community and customer portal
Toggle navigation
  • Products
  • Code shares
  • Interactive APIs
  • Developer sandbox
  • Developer sandbox
  • Forums
  • Demos

User account menu

  • Sign up
  • Login
  1. Home
  2. Search

Search

498 results matched your search criteria
Object error calling EslClient.ReportService.CompletionReport for date
Forum topic
OneSpan Sign
eSginLive, I'm getting an object reference error when executing EslClient.ReportService.DownloadCompletionReport() for certain dates. The last couple of days I’ve received the following exception using the eSignLive api: Silanis.ESL.SDK.EslException: Could not download the completion report.
Condtional Requirement logic not working as expected
Forum topic
OneSpan Sign
I'm working on a document where the signer is answering Yes/No questions, which I have set up as Radio fields (with radio groups) as Yes No options. We have different sections, where if the signer chooses a single Yes option, they need to fill in a text field to provide additional notes.
Trying to archive
Forum topic
OneSpan Sign
I've grabbed a completion report and am looping through the packages to archive them. I've tried the following: RestClient client; client = new RestClient("https://apps.e-signlive.com/api"); UrlTemplate template; template = new UrlTemplate("https://apps.e-signlive.com/api"); St
Role Issue in OneSpan
Forum topic
OneSpan Sign
I have got into a very weird scenario today. Using Apex SDK to create package in OneSpan. I have created a package in OS with placeholder1 assume roleId as 'ph01' and signer1 with roleid as 'signer01' 
Usage Report Help
Forum topic
OneSpan Sign
Hello, I am currently using VS Community 2017, I am set as a Manager within eSignlive, and I am in the US. I downloaded the .NET Usage Report.cs and put in the address https://apps.esignlive.com/api and I put in my API key.
need solution
Forum topic
OneSpan Sign
Steps: 1. We are setting Sender for package and document has owner tag. So Sender has to sign first doc. 2. Creating package with Sender detail and adding signer / documents. 3. and then opening a popup in design mode.
Need to block sending mails to ESign user
Forum topic
OneSpan Sign
Hi OneSpan Team - As per our requirement , the ESign process for 2 roles happen within the pega application process flow , We need not send emails to the Esign users to complete the Esign process via email and on to the OneSpan site . Is there any way by which we can block sending emails to users .
Handling declines in a multi-form / multi-signer package
Forum topic
OneSpan Sign
We are grouping multiple forms into a package that will often have multiple signers.  Are there some considerations for handling when a signer declines to sign one of the forms?
Limit on the Vauting_data documents
Forum topic
OneSpan Sign
Is there any limit on the number of documents which we can upload to Eoriginal vault by specifying the vaulting_data.We are able to upload the documents upto 8 in a single transaction but when we try to upload more than 8, we are getting error from the OneSpan APIs.
SMS is not being received for some customers
Forum topic
OneSpan Sign
Hi, We have received some complaints from customers that are not receiving the OTP in their signature process.
  • Load More
  • Home
  • Products
  • Documentación
  • Forums
  • Demos
OneSpan

Footer menu

  • Products
  • Forum
  • Demos
  • Contact Support
  • Documentation Portal
  • Trust Center

Follow us on:

  • Privacy Center
  • Cookie Policy
  • Terms of Use
  • Legal Notice
  • Preference Center

Copyright 2025 OneSpan. All Rights Reserved.