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532 results matched your search criteria
SIGNER_COMPLETE event notification
Forum topic
OneSpan Sign
Hi, We would like to use the signer_complete event notification so that we get notified on when a signer for a given package has completed signing. Below is the event that we receive but the event has no indication of which signer signed it.
Retrieving the metadata/position of the signature field from a document
Forum topic
OneSpan Sign
Hi, Is there a REST API that I can call and retrieve information about the position of the signature field(s) and metadata of a document? I would like to send a document Id/or package Id and get all the details of it.
"couldNotBeFlattened" error message
Forum topic
OneSpan Sign
Good Morning guys, My team and I have been working on this error for a few days now and we aren't sure why it is firing off. 
Accept only
Forum topic
OneSpan Sign
Hi, I've notice that I can make a document "Accept Only" in the eSignLive sandbox dashboard transaction creation page. I can simply click Accept Only and select the recipients I wish to accept the document and thats it. No need for signature, only acceptation.
Get Evidence Summary
Forum topic
OneSpan Sign
Hello,   I would like to get the Evidence Summary of a completed transaction in Java.
ORA-12543: TNS:destination host unreachable
Forum topic
OneSpan Sign
Hi Team, The integration program was run 3 times back to back(the program was submitted after completion of previous integration program).  For the 1st and 2nd time, the integration program went into error as follows: ORA-29273: HTTP request failed
"technical":"EsepCommand failed and no fallback available.","messageKey":"error.internal.default","code":500,"message":"Unexpected error. We apologize for any inconvenience this may have caused you, please try again.
Forum topic
OneSpan Sign
Hi Team, We are using .net rest api to create transactions. We have one scenario where we are getting error from OSS:
resending form
Forum topic
OneSpan Sign
If a client makes a mistake on a form and needs to fix a custom field.
Uniqueness of names and ids
Forum topic
OneSpan Sign
Hi There, According to the requirements we have, if a person doesn’t completes the purchase by paying but has signed the documents, if that person comes back again after certain number of days, he needs to do the whole transaction again.
Is drafts fetching feature supported in android SDK?
Forum topic
OneSpan Sign
Hi, We have a slight change in our requirement regarding drafts feature in eSignLive. I was unable to find any way to access drafts using the eSignLive android sdk making me believe that it is not supported currently. Currently I have following questions: 1.
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