2889 results matched your search criteria
Unzip downloaded files
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OneSpan Sign
Is it possible to download a completed package in a normal folder (not zipped)? If not, can they be unzipped pragmatically after download? Thanks Jack
Can't find document id
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OneSpan Sign
Hello, I am trying to find a way to get a document id. I am currently using a GET to retrieve a template ID that I made ahead of time, and then a POST to clone this template for a new transaction. I am not seeing any specfics on how I can find the document id after doing this. Any suggestions?
ewitness api error
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OneSpan Sign
Hi we are using an in house install of the evidence api https:// [server] /evidence/api/v2/{guid}pdf/false https:// [server] /evidence/api/v2/{guid}/html/false while running some tests, we are seeing the following error, could you please help with info on how to resolve this error: {"data":"A PDF
state of transaction once retention period expires
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OneSpan Sign
Hi -  Can someone confirm to me what the state a completed transaction inherits once its retention date expires? apparently they are deleted after retention period expires rather than archive?  
Signind Date field example
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OneSpan Sign
I am able to insert the Signature and Initials programmatically using .NET SDK . Do you have any example where it shows how to insert “Signing Date” filed using .NET SDK. Thanks, Sumit
how to delete the package
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OneSpan Sign
Hi, I logged in my account and tried to delete some packages, but some of them seems can't be deleted (no trash bin icon). what's the cause for that? and how to delete it? please see my attached screenshot. thanks, Cindy
how to use notifySigner method
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OneSpan Sign
Hi I am trying to use notifySigner via Java SDK, how can I use the below method, what is groupId?  how can I create/get groupId via SDK java.   eslClient.getPackageService().notifySigner( packageId, groupId ); Thanks Wendy
How to use SDK asynchronously
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OneSpan Sign
Hi, I've been trying to send multiple packages asynchonously. After some testing, I discovered that it cannot truly run in parallel because EslClient.CreatePackage(DocumentPackage) acts as a bottleneck for my application.
How to Determine API Key
Forum topic
OneSpan Sign
Hi,
How to sign a signet document ?
Forum topic
OneSpan Sign
Hi, We plan to used signed documents with our custumer. The document we will use is already signed by one of our managers. When we use one signed document, the first signature is lost. DMN