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Unzip downloaded files
Forum topic
OneSpan Sign
Is it possible to download a completed package in a normal folder (not zipped)? If not, can they be unzipped pragmatically after download? Thanks Jack
Signer can't reassign despite "Change Signer" feature already active.
Forum topic
OneSpan Sign
Hi everyone,Signer #1 already signed the contract, and waiting for Signer #2 to sign the contract.However, Signer #2 is no longer in the role and is supposed to assign the Signer #3 (taking over the role of Signer #2) to sign the document.
Input text field to multiple signers
Forum topic
OneSpan Sign
Hello! Is it possible to insert one text field into PDF document the way multiple signers could edit it? Thanks.
state of transaction once retention period expires
Forum topic
OneSpan Sign
Hi -  Can someone confirm to me what the state a completed transaction inherits once its retention date expires? apparently they are deleted after retention period expires rather than archive?  
Making text input required, and enforcing that at least one checkbox is checked based on answer
Forum topic
OneSpan Sign
  I have a document where a home seller is answering questions about the condition of their property. I'm trying to accomplish the following:
Fields - misplaced after PDF sent to customer
Forum topic
OneSpan Sign
Few Senders reported that when they set up the Fields such as Signature / Signer Initials they got misplaced from their side however from signer side - the document was fine and can be completed the signing without any issue. Please kindly advise on this issue.  
Document getData() returns empty
Forum topic
OneSpan Sign
We need to retrieve the document associated data using the SDK.
Field on every page
Forum topic
OneSpan Sign
So I was able to create a package, with a field which is placed on the first page. How can I say that the field needs to be on every page?, or only on the last page, keeping in mind that I don't know in front how many pages the file contains ?
How to default to Click to Sign signature type
Forum topic
OneSpan Sign
Hello, Is there a way to set the default signature type to Click to Sign at the document level ( applies to all signature fields) when creating  a package using .NET SDK & using signature text tags?
Text Tag Syntax
Forum topic
OneSpan Sign
Hello, We have the below field in our pdf: {{esl:Signer1:textfield:size(200,50)}} Can you please let us know how to make these fields required and how can I set the max field length for these fields. Thanks!