531 results matched your search criteria
6 different timezones
Forum topic
OneSpan Sign
If our account owners are all in Toronto but our senders are across Canada  do you suggest that senders set their own personal profile timezone? 
Error retrieving Designer view with sender account in package
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OneSpan Sign
I'm trying to load the classic Ui designer view in an iFrame. I have changed the way I'm creating the package to include a sender account.
Authentication Token for Signer or Sender
Forum topic
OneSpan Sign
At my work place, we are trying to get a Sender Authentication token for a package using the below information /api/authenticationTokens/sender Authorization and Accept Headers are included. In Body, in the request payload, inlcuded packageId in JSON. Getting below error { "code": 404,
Sender Token
Forum topic
OneSpan Sign
Is this sender token required in a json package? I ask because I get an error sending a package request stating "id": "sender" not found. This is just a sender not requiring a signature but sending a request package for signature of another user.
Setting up Signers group
Forum topic
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We have a requirement, to setup a group of signers, where the email notification goes to a email group, and whoever part of that group can pick the request from queue and make progress in signing ceremony. Is it possible to setup the signers in a group without Sender access? When we test setting u
Create Package in multiple sub accounts using API KEY
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I have access to three Sub Account. I can create package inside any of the sub accounts in UI. If i create a package through API it will be created inside my home sub account How to create package in different sub account using API for a particular user as sender
Call to Get all layout IDs for all senders
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Hi, I would like to get all the layout's ids . When I do a GET /layouts, I only get the layouts for the admin not for all senders. How can I list all the layouts from all senders in the account? Thanks.
Transfer Laserfiche Connection to another Account
Forum topic
OneSpan Sign
Hi Moshiur   The customer had Laserfiche connected to the wrong account. We are establishing a new account. Do they have to do the install all over again?
Moving senders across sandboxes
Forum topic
OneSpan Sign
My email address is already set up as a sender with a sandbox that is shared with others. I want to create a separate sandbox where my email is the owner so that I can do some testing without affecting what others are working on. An email address is only to be associated with one sandbox.
Get Senders Roles (Rights)
Forum topic
OneSpan Sign
We are using subaccounts and I want to see what senders have rights in the main account and each subaccount.  Any suggestions on the API call to use?  I have access to the sender API keys and unique IDs if that helps.