52 results matched your search criteria
What are 'Imprint Fields'?
Forum topic
OneSpan Sign
In the Account Configuration panel there is reference to something called 'imprint fields' but there is no description as to what imprint fields actually are and I cannot find any reference to this configuration in any guides. 
Document properties in template not available
Forum topic
OneSpan Sign
Hi forum   I'm editing and old template in OSS Web.
Salesforce OneSpan Errors
Forum topic
OneSpan Sign
We're receiving some errors in OneSpan when we're running our batch class in Salesforce. The vast majority of records are processed but we're left with a few K that do not run and we receive the errors in the debug logs shown below.
Allowing signer to upload a signature through apex sdk
Forum topic
OneSpan Sign
HI Team, How can we allow a particular signer to upload a signature file into the agreement?   I know how to do it from UI but need to do it using salesforce apex code. Right now we are just adding the role as below.
Getting "The API key is not valid. Please verify that you enter a valid API key." when trying to connect in Salesforce
Forum topic
OneSpan Sign
I created an OneSpan Sign sandbox account and I'm trying to connect via the Salesforce OneSpan app however when I try I get an API key is not valid error. Has anyone ran into this before?   
Geolocationization capabilities in OneSpan
Forum topic
OneSpan Sign
Hi, Can you please share some insights on my questions below? 1. Does OneSpan have some geolocationization capabilities?
OneSpan notification event not working in Sandbox
Forum topic
OneSpan Sign
We are not receiving event notification (Decline, package complete, …etc) from OneSpan sandbox. A few years ago, it was set up for both the production and sandbox environments. All is well with production; just the Sandbox has stopped operating.
Pkg ID vs Signer ID etc
Forum topic
OneSpan Sign
The “packageID” seems fine, works for other API call but “SignerID” from Evidence Summary does not seem to be recognized. Its confusing as items are referred to by multiple names, e.g. PackageID appears to be the same as Signing CeremonyID and Transaction.
Callback Controller payload details.
Forum topic
OneSpan Sign
Hi Team, I am integrating the Callback API for Event Notifications, Could you please provide the list of properties available in the JObject. For more details, refer the below screenshot.
Resending email notifications through REST API
Forum topic
OneSpan Sign
Hi Duo, Hope you are doing well!