301 results matched your search criteria
Change the reference frame for signing co-ordinates
Forum topic
OneSpan Sign
Hello I am using the JAVA SDK to send signing co-ordinates and a base 64 document stream to eSignLive and get a signing link. The co-ordinates that I use consider top left corner as the reference origin (0,0) and calculate the signing coordinates based on that.
Change package expiry without sending email
Forum topic
Intelligent Adaptive Authentication
Hi, Is there a way to change the package expiry date without re-sending the invitation email? My current code is 
Label field format changes after sign
Forum topic
OneSpan Sign
For this form, we are seeing an unusual behavior.  Prior to signing, the values in a label field are appearing in a different format than after signature.  The line breaks are not being recognized before signing.
Error when changing signer email address
Forum topic
OneSpan Sign
My transactions usually have the same signer for the first and third signer. I give the signer the sending URL and they enter their own name and email address for the first and third signer, and they enter the second signer's name and email address as well. 
Change Between Two Different Consent Documents
Forum topic
OneSpan Sign
Hello, Our company operates in two separate states and will need to switch out our disclosure agreement depending on which state the application is in. What is the best way to go about this?
changing the signing ceremony after package created
Forum topic
OneSpan Sign
I was wondering if it is possible to change the signing ceremony in the REST API after a package has been created. Example: I create a package that is set with "inPerson:false", meaning that we will not be doing the inPerson signing ceremony, rather each signer will receive an e-mail link, and the
Not able to change transaction name in Draft transaction
Forum topic
OneSpan Sign
Hi, I am not able to change the transaction name in Draft package in the new Sender UI. Steps I did: 1. Create New Transaction with name "transaction 1" 2. Change Transaction name to "transaction 2", pop up appears saying "The transaction has been successfully saved.
Query package fails only for 'Change Signer' usecase
Forum topic
OneSpan Sign
Hello, We have integrated our salesforce application with onespan using APEX SDK for our signature use cases. We have setup below usecase which is working fine. 1. Sent e-signature request to John smith (only one signer on the package). 2. John Smith signs the document. 3.
Possible changes of uploaded document size after signature
Forum topic
OneSpan Sign
Hi, We need to know that is there any possibility of increasing further the document's size such as uploaded document, audit trails etc. near future for any release of one span server. Because, we are building an application where any increase of document's size will impact our application.
Issue Changing Signature Type After Package Created
Forum topic
OneSpan Sign
I'm experiencing an issue when I try to update a signature type from click-to-sign to capture, after a transaction is created. We have tried the modifySignature method using the Java SDK and it seems like this approach does not work.