301 results matched your search criteria
Change package expiry without sending email
Forum topic
Intelligent Adaptive Authentication
Hi, Is there a way to change the package expiry date without re-sending the invitation email? My current code is 
Label field format changes after sign
Forum topic
OneSpan Sign
For this form, we are seeing an unusual behavior.  Prior to signing, the values in a label field are appearing in a different format than after signature.  The line breaks are not being recognized before signing.
How to change API Key for sandbox account
Forum topic
OneSpan Sign
We need to change the API Key for our sandbox account. How can we do that?
changing the font size for the form fields is not reflecting
Forum topic
OneSpan Sign
I have changed the font Size  in the field formatting ( UI ) but its not reflecting while signing . 
Change signer – make sms authentication as default
Forum topic
OneSpan Sign
Hello, We have integrated our salesforce application with onespan using APEX SDK for our signature use cases. We have this below scenario, could you please check how can we handle this? 1. Email sent to signer named 'John Smith' for signature.
Changed server provider. Not getting notification callback
Forum topic
OneSpan Sign
Hi, we changed server provider yesterday, and now we're not getting the notification callbacks. We already changed the DNS and we confirmed that it's pointing to the right box. Do you guys need to bind the address to a specific IP? If so, the new IP for our api is 209.166.133.108.
Change the reference frame for signing co-ordinates
Forum topic
OneSpan Sign
Hello I am using the JAVA SDK to send signing co-ordinates and a base 64 document stream to eSignLive and get a signing link. The co-ordinates that I use consider top left corner as the reference origin (0,0) and calculate the signing coordinates based on that.
Change / Remove Exit Button Thank You Dialog
Forum topic
OneSpan Sign
Hi, I was wondering in Version 11.25 if we can remove the "Exit" button from the "Thank You Dialog". This is because we can only set the text of it in one language and only have one handover URL.   Thanks, Kabir
How to change mail Subject, Mail body and Signature
Forum topic
OneSpan Sign
How to change mail Subject, Mail body and Signature?
Signing Complete page - any way to change this?
Forum topic
OneSpan Sign
Hey! Following our recent integration we've had feedback from some of our users that the page which shows following a user signing is causing some confusion.