OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

927 results matched your search criteria
How much time Silanis will take to send a email bounce event back to our API
Forum topic
OneSpan Sign
Hi, How much time Silanis will take to send an email bounce event back to our API after we trigger an email to an invalid sender. Thanks, Krishna
Removing Silanis Disclaimers from Emails
Forum topic
OneSpan Sign
There is a disclaimer at the base of the silanis E-Sign emails. Is there a good way to remove that via a flag in the API? Attached is an image. Thanks!
Resend completion email to customer
Forum topic
OneSpan Sign
Hi, Is there an API for re-sending the signing completion email to the signers?  The email with a link to download the completed documents.  Thanks!
Empty firstname and lastname - create package
Forum topic
OneSpan Sign
We have a requirement to pass in empty firstname and lastname, The POST API returns an error when the firstname and/or lastname are blank. Can that restriction be removed?
Signing session expiry
Forum topic
OneSpan Sign
Hi Is there a way to expire a signing session via the REST api. When does the signing session expire by default. Are there any business rules for expiry ? Thanks Mario
Has Signer Downloaded
Forum topic
OneSpan Sign
Is there a way using the API to tell if the SENDER has downloaded the transaction?  We want to check before we enable the 120 day retention rule
Copy Template Tool Not Copying
Forum topic
OneSpan Sign
Hi, I am trying to use the OSS - Template and Layout Copy Tool to copy a template from my Sandbox test account to our Production account.  I enter the Source/Destination API keys and environments and hit Test Connection.  I am informed that all API keys are valid. 
Salesforce User with OneSpan User
Forum topic
OneSpan Sign
We're not using One Span Connector for Salesforce. We will use Apex SDK.
Position Extraction with 3rd party PDF not detecting signature field
Forum topic
OneSpan Sign
Hi, Is there any requirement on the PDF so that Position Extraction is captured by the REST API? The problem I'm having is that Im working with a 3rd party which delivers a PDF with Signature Fields in the PDF.
Moving packing to Trash and Restoring it back
Forum topic
OneSpan Sign
Hi, Can you please provide the URL and JSON payload for moving a package into TRASH and restoring it back (REST API). I tried different combinations but did not work. Thanks, Abhijit