629 results matched your search criteria
Navigator does not show up in iPad.
Forum topic
OneSpan Sign
Hi, In ceremony layout settings, we have set navigator ( directs the signer to the next available signature) property as true. So, it comes up in desktop, mobile as well but in iPad, it is not showing. Please, let us know how can we solve this issue? Thank you.
Set an external reviewer for an attachment in a sign transaction
Forum topic
OneSpan Sign
Hi, I would like to know if there is a way to set an external reviewer (different from the user that creates the transaction) who would check if it is correct a mandatory attachment for a signer. This reviewer would also need to receive the documents after all the signatures are completed.
SharePoint Online questions
Forum topic
OneSpan Sign
There is a client who is interested in evaluating eSignLive for digital signatures.
eSignature capture size increase
Forum topic
OneSpan Sign
Hi ALL • Can the font/size of text for the eSignature capture be changed? Currently when we test in the sandbox environment - i looks very tiny and difficult to read unless we zoom in - please let us know if anyone happen to increase the size of the eSigned signature. Thank you, Vemul
I can't counter-sign the main Contract since the Customer did not sign the Rider
Forum topic
OneSpan Sign
The Customer accepted the Disclosures and Consent and signed the Contract but left the Rider unsigned. Therefore I cannot sign the Contract because it violates the Signing Order. How can I get past this outside of asking the Customer to sign the Rider?
Custom document signing
Forum topic
OneSpan Sign
Hi is it possible from custom UIto allow user to place signature on the page...to choose where it want it. What parameters I need to set in the code. I use .net SDK Also would it be possible to size iFrame to the document or to remove all unnecessary space around document. How?
Capture Text is showing with Date and Full Name (First name and Last Name)
Forum topic
OneSpan Sign
Hi, We are not sending the "hideCaptureText" as false in the request eventhogh we are receiving the signature with Date and Name after signed the document. Please let us know whether we can do Account Level settings for True/False for this feature if yes, please provide us the screenshot. Thanks,
Email signers
Forum topic
OneSpan Sign
Hello, Is there a way to ensure that person who receives the email with link for signature is the person who actually signs the document.
Fields - misplaced after PDF sent to customer
Forum topic
OneSpan Sign
Few Senders reported that when they set up the Fields such as Signature / Signer Initials they got misplaced from their side however from signer side - the document was fine and can be completed the signing without any issue. Please kindly advise on this issue.  
Group User
Forum topic
OneSpan Sign
Hi,   We would like to check if it is possible to set up an account for a group, using for example a shared mailbox for the user. Then, people with access to that mailbox would be able to access OneSpan to send documents for signature. Many thanks in advance!