875 results matched your search criteria
Disable Click-to-sign option in designer
Forum topic
OneSpan Sign
Is it possible to disable the " Click-to-sign" feature in designer at package level(may be)?
App Shielding REST API documentation
Forum topic
Mobile Security Suite
Hi all,
Callback security
Forum topic
OneSpan Sign
1 What kind of encryption is used for the callback by esignLive. (TLS 1.1 , TLS1.2 or SSL) 2. For the callback we are investigating the possibility of using an ipsec tunnel. Does silanis setup ipsec tunnels to its customers? b.
OneSpan Sign as a passthrough of sensitive documents
Forum topic
OneSpan Sign
Is it possible to bypass the signing or accept portion of the signing ceremony and simply go to a "completed" state?
API key Change
Forum topic
OneSpan Sign
We have a customer who built an entire api based interface to their Appian application. They want to move that interface to a different account because the person listed as the owner is being reassigned. To do this do they just need to replace the api key in their code?
unable to send two documents for signature
Forum topic
OneSpan Sign
Hello there, I am trying to send two documents to be signed by the same person. so I am creating two document builders adding the email address to each one of them, but it keeps failing with the error that the email is already in use for this package.
Evidence Summary not being received due to 10MB size limit
Forum topic
OneSpan Sign
You do have a 2021 enhancement request that is on your priority list to increase the MB size.  however in the meantime we are having issues with the ES not being emailed.  We've sent out numerous communications to tell our users to always use their Dashboard. 
New Signer Experience: Document e-mail notification and "Go To Document" link
Forum topic
OneSpan Sign
We are transitioning to New Signer Experience.
EWitness Player showing Email Sender Address
Forum topic
OneSpan Sign
Today in the eWitness player, when viewing a signing package. We are showing the email message, the subject, the To Address, and the text body of the message. However, we are not seeing the From email address. It would be useful to have this included to help with troubleshooting in the future.
Sender and Owner event notifications emails
Forum topic
OneSpan Sign
Hello. I have a created a transaction and assigned to it a Sender (different from the Owner). As such, callback errors are being sent in emails to the sender. Is it possible to add a configuration so that the owner receives those emails as well? Thank you