832 results matched your search criteria
Multiple Signers in a Role
Forum topic
OneSpan Sign
I have a scenario in which multiple signers can be part of same role. Like role1 has Signer1, Signer2, and Signer3 When this role1 is linked with Document1 to sign at mentioned location, only Signer1 is getting email to do. Id it possible that all 3 signers in role1 gets email and anyone can do the
Email Go to Documents button
Forum topic
OneSpan Sign
Is it possible to specify the url to a custom company page which contains the iframe signing ceremony? Also, is the signer notification email message/layout to sign a document customizable? Thanks!
Dynamic Logos in Email Templates
Forum topic
OneSpan Sign
Hi team, One of our client is asking whether it's possible to have dynamic logos in their activation email. They want to have different logos per package depending on the recipient information. Any suggestions? Thanks in advance!
Removing Silanis Disclaimers from Emails
Forum topic
OneSpan Sign
There is a disclaimer at the base of the silanis E-Sign emails. Is there a good way to remove that via a flag in the API? Attached is an image. Thanks!
update email after signing started
Forum topic
OneSpan Sign
Hi,   I saw one post in the forum, and saying after signing started, not able to update the signer's email address. but I tried it with SDK call and it seems works for me. anything I missed? thanks, Cindy
Logo Header & Footer email templates
Forum topic
OneSpan Sign
In your email templates am I able to place our company logo and footer information?
Multiple Signers With Same Email
Forum topic
OneSpan Sign
Trying to follow the example here: https://www.onespan.com/blog/onespan-sign-developer-multiple-signers-sharing-same-email But I am getting the exception below when I add a second signer with:
Expiry Date for Customer Emails
Forum topic
OneSpan Sign
Good afternoon,    I have 2 questions. 1. For a signing event does the email link ever expire for the customer ?
Don't send document creation email
Forum topic
OneSpan Sign
Is there a way to stop eSign from sending the document creation email to the signee? We load the document in an iframe and do not wish to have this email sent out, as it enables the signee to sign the document outside of our website. I'm not seeing an option to disable this in the SDK.
change existing account email ID
Forum topic
OneSpan Sign
Hi, How would I go about changing the email address associated with my OneSpan account?