609 results matched your search criteria
Not able to change transaction name in Draft transaction
Forum topic
OneSpan Sign
Hi, I am not able to change the transaction name in Draft package in the new Sender UI. Steps I did: 1. Create New Transaction with name "transaction 1" 2. Change Transaction name to "transaction 2", pop up appears saying "The transaction has been successfully saved.
How cancel a pending eSign package?
Forum topic
OneSpan Sign
Hi guys, Literally, How the Sender cancels a pending e-signature package? https://community.onespan.com/documentation/onespan-identity-verification/guides/web-service-guide/developer/cancel-transaction 
Dashboard URL is not working
Forum topic
OneSpan Sign
Generated URL with below code is not working. String userAuthToken = eslClient.getAuthenticationTokensService().createSenderAuthenticationToken(packageId.toString()); String URL = String.format("https://sandbox.esignlive.com/auth?senderAuthenticationToken=%s&target=https://sandbox.esig
Automatic Signer Progression when using In-Person option?
Forum topic
OneSpan Sign
Hello, We have tried several angles at achieving this using both the REST API and the .NET SDK but have so far not had any luck.
Problem compiling the with XCode 12.
Forum topic
OneSpan Sign
Ou app use the eSignLiveSDK for iOS and that compile correctly in iOS 11. I need to update XCode to debug our code using a device with iOS 13.6. When I try compiling our app in XCode 12, I get an error: 
Long-term storage update
Forum topic
OneSpan Sign
Hi, I got an email from eSignLive today saying that, effective January 9 of 2017, all transactions older than 90 days will be moved from the cloud to another database. I'm trying to figure out what this means for our company.
List Of Documents which doesn't have metadata files
Forum topic
OneSpan Sign
Hi Team, I have attached list of files which I have downloaded through APIs, but it seems that some of the files doesn't have any metadata files. Now I have only the name of the documents, I don't have package id, and I need few information that is only available in metadata.
OneSpan Sign with Laserfiche 11
Forum topic
OneSpan Sign
I am migrating servers for Laserfiche and OneSpan. Laserfiche 11 is successfully migrated, LF Server, Web Client, Workflow, etc.
How to exclude user with status Llocked from Signer/receipient search List
Forum topic
OneSpan Sign
How to  exclude Lock user from Signer/receipient search List - I am getting search result even if esign sender/account in Locked status? How can i make sure only Active status users list should be displayed and available for selection? Below REST command get executed -
API for download docs does not return Documents
Forum topic
OneSpan Sign
Hi, I´m using /api/packages/{packageId}/attachment/{attachmentId} to dowload documents of a package that has been signged, how ever I´m getting a "404 Resource not found" error.