130 results matched your search criteria
Remove signer from an In Progress transaction
Forum topic
OneSpan Sign
We have encountered several instances of multiple signers added to a transaction, but only one signer completes the esignature.  That signer then downloads the docs and has the other signers wet sign the document.  We then cannot access an evidence summary for just the one signer.
Removing popup menu after signatures are taken
Forum topic
OneSpan Sign
Hi, We have implemented esign in our application. For user friendly app, we want to remove popup menu that comes after signatures are taken from users.
Change / Remove Exit Button Thank You Dialog
Forum topic
OneSpan Sign
Hi, I was wondering in Version 11.25 if we can remove the "Exit" button from the "Thank You Dialog". This is because we can only set the text of it in one language and only have one handover URL.   Thanks, Kabir
Remove Signature that is stored @package level
Forum topic
OneSpan Sign
Hello Team, Can we remove the signature that is captured @Package Level which we use to apply again on the further docs of that package. Instead of creating new package to capture new signature on Signer change. Thanks, Navya.
Quickstart Creating and Sending a package issue
Forum topic
OneSpan Sign
Hi, Trying to implemented the quick start, getting error 404 file not found when doing post. Removed the header "Accept: application/json". And it returns with a 200 and it is return html indicating "Error" but no detail.
Disable buttons - Package Completion
Forum topic
OneSpan Sign
There are some buttons at the top of the screen when the Signing Ceremony is completed Continue button is appearing Download button is appearing Download All button is appearing. How can we remove all 3 using the api.
Working code using Notifier
Forum topic
OneSpan Sign
Good day, We want to remove the exit button from thank you dialog. After contacting support, I've been told that it's not customizable, but there's a workaround by using iframe and notifier. Could anyone share the working example?
Window "Thank you" after signing with mobile device
Forum topic
OneSpan Sign
Hello, When i sign a documnt with mobile device, we see this window (e.g. screenshot). It appears only with mobile device but we don't want this window. Can i remove it? Or we must request support to delete it? Thank you, Godinas Maxime.
Deleted Topic
Forum topic
OneSpan Sign
Hello,I am retracting this post.  We met with OneSpan and learned a bit more about what we were asking for and so I have removed this question.  I am not seeing an option to delete this forum post directly, so I simply changed it.
Migrate Account Tool
Forum topic
OneSpan Sign
Hello, I download the tool to migrate the accounts from sandbox to production server. The tool working fine but when migrating all the templates, the sandbox watermark still showing. Kindly, advice how this water mark can be removed in production account for esignlive. Thanks, Nehme