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224 results matched your search criteria
SDK version 11 issues
Forum topic
OneSpan Sign
Hi Silanis team- me again :) We just updated to the .NET SDK to version 11.0.0. Since then we are getting the following error: Could not create an authentication token for a signer. Exception: The remote server returned an error: (500) Internal Server Error.
Unrecognizable Error
Forum topic
OneSpan Sign
Guys, Is there something going on with the API servers? I'm getting this weird error when trying to upload documents that I know worked. ------------------------------- MessageKey: error.internal.default Error Message: Unexpected error.
Issue with fetching report via API/SDK
Forum topic
OneSpan Sign
I have a client who is calling the ReportService method of the SDK However, for a specific date, he is getting the below error: Code snippet as below: Console.WriteLine("Calling for Completed "); //between 14/3/2016 - 15/3/2016 report = eslClient.ReportService.DownloadCompletion
"couldNotBeFlattened" error message
Forum topic
OneSpan Sign
Good Morning guys, My team and I have been working on this error for a few days now and we aren't sure why it is firing off. 
Get 404 Resource Not Found error when trying to download
Forum topic
OneSpan Sign
1. I created a function app in azure portal for the callback to download docs. 2. And then I created some transactions through the Dashboard. 3.
e-SignLive Callback failed.
Forum topic
OneSpan Sign
Hello, Our network admins moved our DNS servers yesterday and this morning our esign callback is failing. Failed to communicate with the callback server. URL: https://URL.in.question/Esign/EsignComplete.aspx Payload: {"@class":"com.silanis.esl.packages.event.ESLProcessEvent","name":"PACKAGE_COMPLE
OneSpan Sign with Laserfiche 11
Forum topic
OneSpan Sign
I am migrating servers for Laserfiche and OneSpan. Laserfiche 11 is successfully migrated, LF Server, Web Client, Workflow, etc.
Text size limit
Forum topic
OneSpan Sign
Greetings I'm doing some scale testing and I've noticed that I can't programmatically upload data to a textarea using REST if the data is longer than 2100 characters (approximately).
IAS virtual appliance ntp not responding
Forum topic
Intelligent Adaptive Authentication
Dear Team, I have added ntp record to IAS server, but time is not synchronized with ntp server. from firewall logs, i couldn't find any blocking on ntp port. from IAS logs, we have got below error:
Possible changes of uploaded document size after signature
Forum topic
OneSpan Sign
Hi, We need to know that is there any possibility of increasing further the document's size such as uploaded document, audit trails etc. near future for any release of one span server. Because, we are building an application where any increase of document's size will impact our application.
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