1319 results matched your search criteria
Specifying Signer of Document
Forum topic
OneSpan Sign
Hello, I'm currently using the REST API to upload a package.
update approvals
Forum topic
OneSpan Sign
Hi, I have a package with status draft, Now I want to update an approval using this route PUT /packages/{packageId}/documents/{documentId} /approvals/{approvalId} Here I am updating multiple field values.
Delete Document and Signer Status
Forum topic
OneSpan Sign
If I create a package with a signer that is assigned no signing blocks, that singer's status is SIGNER_COMPLETE. This is good, as it lets me know that signer is a reviewer and has nothing that needs to be signed.
Text Tag Extraction is not working without signature
Forum topic
OneSpan Sign
Hi, 
Get URL after designer send
Forum topic
OneSpan Sign
We are embedding the designer in an iframe.  After the user clicks "Send to Sign" the package moves to in-progress status. We prevent OneSpan from sending the message; rather we send the URL via Salesforce.  What is the best practice to request a new URL to send via Salesforce?
Documents W/ No Password
Forum topic
OneSpan Sign
Hi - I am using the document retrieval URL. (/packages/:packageId/document/:documentId/pdf) When I receive the PDF on my end, the document is password protected. Is there a way to turn this off? I assume this would happen at the point of package creation. Thanks
is there a way to notify signer when a package is completed and ready to download
Forum topic
OneSpan Sign
Hi,   Is there a way to send an email to the signer when a package is ready to download which means that this package has been signed and status is COMPLETE without enable email.complete. Thanks   Wendy
Possible to auto archive completed packages after a certain period has passed?
Forum topic
OneSpan Sign
Does eSignLive have a mechanism to auto archive completed packages after a set number of days? It would simplify our process as we would not have to build the infrastructure in our system to manage the package life cycle if this feature already exists.
Signing ceremony token does not generate from Safari browser.
Forum topic
OneSpan Sign
Hi, We can generate package but not signing ceremony token from Safari browser. So, we see that package id is generated but we can not generate token when calling from safari browser. Can you please help for solving this issue? Thank you.
Adding Sender Giving Resource Not Found
Forum topic
OneSpan Sign
Hi  Using REST we are able to create the package without sender, but when we add sender details the package Create API is giving 404 with 'Resource not found' error message Could you help us on above issue please?