1301 results matched your search criteria
meaning of ese_document_texttag_extract_needed attribute
Forum topic
OneSpan Sign
Hi, We're investigating a production issue where some packages are not completing, even though they appear to be complete. They return a status of "SIGNING_COMPLETED" when queried via the REST API.
ESignature Field Goes to the Top of the Document in Mobile Capture Approch
Forum topic
OneSpan Sign
Hello, While using Mobile Capture way of Signing approach, We get the signature placeholder right at the top of the document. It’s not in the place where we had placed it in the document.
Application Authentication with callback url
Forum topic
OneSpan Sign
Hi There , I want to know about any provision of sending the authentication token to the callback generation rest api call so that once the callback happens , we may get that token back with the request.
About discarding signatures and forcing hand-drawn sigs
Forum topic
OneSpan Sign
Hello Silanis team- Today I have two scenarios for you that stump us. We need an option to abort the "click-to-sign" process.
Multiple Signers Sharing the Same Email
Forum topic
OneSpan Sign
I'm currently using Java SDK to create a package: <dependency>     <groupId>com.silanis.esl</groupId>     <artifactId>sdk</artifactId>     <version>11.38</version> </dependency>
Get all signers exclude sender
Forum topic
OneSpan Sign
Hi, When below line is called, it returns a list of all signers including the sender as one of the signers. IList signers = eslClient.GetPackage(new PackageId("")).Signers; This is the case even though the sender has no documents to sign. Is there a way to exclude a sender from the signer li
URL to PCC
Forum topic
OneSpan Sign
You moved the location of the personal certificate client and didn't let your users with on-site instances of OneSpan Sign know about the change. As a result, a few of our users were unable to download it and sign documents.
Moving a User from One Account to Another
Forum topic
OneSpan Sign
If we submit a ticket and have a user moved from one of our Production OneSpan Sign accounts to another of our Production OneSpan Sign accounts, does this also move their transactions, templates, layouts, etc.?
Send custom emails to Users
Forum topic
OneSpan Sign
Hello, I'm trying to implement eSignlive for my specific scenario: 1) I have created a document that will be sent to two users in sequeance through signing URL 2) First user will see Signature fields to sign 3) Second user will see Approve/Disapprove fields and select approve or disapprove Now
CC additional internal users on signature ceremony completion emails.
Forum topic
OneSpan Sign
Hello, We have integrated our salesforce application with onespan using APEX SDK for our e-signature use cases. We have this below scenario: 1. Salesforce user XXX sends an e-signature request to customer. 2. Customer signs the document. 3.