158 results matched your search criteria
Add Document to package is too much slow
Forum topic
OneSpan Sign
Hello, we use sdk.net in our solution and we are confronted with slowness, for example when we try to add documents that exceed 3 MB to a package, it takes up to 8 seconds per document (sdk calls this method api rest : https://docs.esignlive.com/api-docs/sandbox-us/#/Documents/api.packages._package
How to get a signed document list in a specific period
Forum topic
OneSpan Sign
My company has an OneSpan account to request customer's e-signatures consistently.
Error during downloading the attachment
Forum topic
OneSpan Sign
Hello Team, I face an issue, when in my application, I try to download the attached documents, which the customers have uploaded in One Span. Actually it is not happening always, but it is quite often. When the customer is uploading an attachment, after the signing of the contract, this attachment i
Return fields for a specific document
Forum topic
OneSpan Sign
Hi, We are currently using the UI to create the package, inject the fields, then use the Java SDK API to download the documents.  I found this below which retrieves a list of field values at the package level.  But we are looking in a way to retrieve the fields by documents. Â&nbs
export signed documents and audit trail
Forum topic
OneSpan Sign
I want to be able to download the signed documents and audit trail for all customers completed transactions? Is there any easy way to do this without having to go through the transactions one by one in the UI or writing an integration?
Restricted Symbols in Document Names
Forum topic
OneSpan Sign
Hello, I've noticed that creating documents with names that contain the windows restricted file name symbols ( ":\|/*?> ) will cause the documents to be shown in the signing ceremony and audit information with those symbols replaced by underscores.
OneSpan Sign as a passthrough of sensitive documents
Forum topic
OneSpan Sign
Is it possible to bypass the signing or accept portion of the signing ceremony and simply go to a "completed" state?
ERROR: Cannot process document. Please make sure your document does not contain any embedded files.
Forum topic
OneSpan Sign
I'm new to OneSpan Sign ... just switched over from DocuSign.  Trying to send a large pdf but I am unable to download it without the ERROR:  Cannot process document. Please make sure your document does not contain any embedded files.
Add Signed OneSpan Document to another package
Forum topic
OneSpan Sign
Hi,
Signed and all signatures valid. Document was updated after signing.
Forum topic
OneSpan Sign
I keep getting this message "Signed and all signatures valid.