141 results matched your search criteria
OneSpan notification event not working in Sandbox
Forum topic
OneSpan Sign
We are not receiving event notification (Decline, package complete, …etc) from OneSpan sandbox. A few years ago, it was set up for both the production and sandbox environments. All is well with production; just the Sandbox has stopped operating.
Stop the file upload notification emails.
Forum topic
OneSpan Sign
Hello, We have integrated our salesforce application with onespan using APEX SDK.
Sender and Owner event notifications emails
Forum topic
OneSpan Sign
Hello. I have a created a transaction and assigned to it a Sender (different from the Owner). As such, callback errors are being sent in emails to the sender. Is it possible to add a configuration so that the owner receives those emails as well? Thank you
Will update a signer's email or mobile trigger a notfication resend or I need send the notification by notification API?
Forum topic
OneSpan Sign
as the subject. Thanks.
User Session ID in Signer_Complete event notification
Forum topic
OneSpan Sign
I'm trying to figure out how I can identify which signer has signed when I receive signer_complete event.  It sends:
Event notification as soon as package got signed by signer
Forum topic
OneSpan Sign
I want to update the status in my database as soon as user sign the document. I haven't found code to get the status as soon as signer sign the document. I did register all the even using callback example code.
Creating a package that is available for signing without sending notifications
Forum topic
OneSpan Sign
Hi, Is it possible to create a package with status not draft and then notify a signer at a later point. I have a use case where some signers will need to click a link through an email in order to sign and others will click a link through our portal.
Is there any issue with Event Notifications in Sandbox today?
Forum topic
OneSpan Sign
https://sandbox.e-signlive.ca/a/admin/eventnotification   Getting error for all our sandbox (Invalid JSON.) and callback URL is Empty PFA
Salesforce Event Notification Endpoint - Not receiving Events for SDK Generated Packages
Forum topic
OneSpan Sign
I am successfully receiving events in Salesforce for transactions I created in the OSS portal but not for any packages I create via the SDK.  Is there something I need to set when I create packages via APEX? I noticed this comment in your blog series on Salesforce events:
How to respond to an Event Notification for PACKAGE_READY_FOR_COMPLETION
Forum topic
OneSpan Sign
if (!EventHandler.ContainsKey(NotificationEvent.PACKAGE_READY_FOR_COMPLETION)) EventHandler.Add(NotificationEvent.PACKAGE_READY_FOR_COMPLETION, (EventRequest request) => { // RESPONSE TO Set Status to Completed });