141 results matched your search criteria
Notification for when the Signer clicks the email link to open the document
Forum topic
OneSpan Sign
Right now when a potential signer receives an email and clicks the link to view the document, there is no way for us to receive any notifications this has occurred.
Exclude Package owner in the Signing completed/download email notification??
Forum topic
OneSpan Sign
Hello, Once all the signing ceremony is completed, there is one email notification getting triggered from "e-SignLive " to all the signers by including package owner in "CC" of that email. Email notification reference is here: Signing is completed for e-SignPackage
Is there a notification event available when user click on "Accept" button
Forum topic
OneSpan Sign
I have a custom consent form as the first document in the esign ceremony with OPT-OUT and ACCEPT buttons. I would like to know if there is a event notification that esignlive system sends out when User click on "Accept" button.
Can we prevent the email notification when package was created
Forum topic
OneSpan Sign
Hi team! The email will be sent while the package is created , please see the below codes: PackageId packageId = eslClient.createPackageFromTemplate(currentTemplate.getId(), newPackage); eslClient.sendPackage(packageId); How to prevent the email notification?
Event Notifications not being created for Transactions from APEX SDK
Forum topic
OneSpan Sign
We're trying to implement OneSpan Sign, but in the process of using Apex SDK, we noticed that Callback Event Notifications are not getting created for the transaction. If we create the transaction manually in Salesforce, event notifications are created for the transaction.
Salesforce Event Notification Endpoint - Not receiving Events for SDK Generated Packages
Forum topic
OneSpan Sign
I am successfully receiving events in Salesforce for transactions I created in the OSS portal but not for any packages I create via the SDK.  Is there something I need to set when I create packages via APEX? I noticed this comment in your blog series on Salesforce events:
How to put my company logo in Email notification and content of email
Forum topic
OneSpan Sign
Hi , How to put my company logo in Email notification and contents of email. is there any admin setting? Thanks
New Signer Experience: Document e-mail notification and "Go To Document" link
Forum topic
OneSpan Sign
We are transitioning to New Signer Experience.
Where can we send the reminder notification related parameters initial package
Forum topic
OneSpan Sign
Hi, Where can we send the reminder notification related parameters in initial package creation request. Please share me the sample initial package creation json request for setting reminder related information. As of now i am using create a reminder schedule by making a POST request to the bas
Users update phone number and system must send SMS notification to this new one.
Forum topic
OneSpan Sign
Hi. I have a requirement that after the package has been created, the user has changed its mobile number and the system has to send the SMS to this new mobile number.