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80 results matched your search criteria
Error when changing signer email address
Forum topic
OneSpan Sign
My transactions usually have the same signer for the first and third signer. I give the signer the sending URL and they enter their own name and email address for the first and third signer, and they enter the second signer's name and email address as well. 
API Key
Forum topic
OneSpan Sign
Hi,   Having a little trouble getting an API key so I can start using the product... I signed up for a developer sandbox and got an email with the following instructions.   Get started with OneSpan Sign in 4 simple steps:
Account setting questions
Forum topic
OneSpan Sign
Hi, 1) in our on-prem version, I don't see the authentication for recipient can use KBA, and also I tried in the sandbox, doesn't see it either. Would you please let me know in which version KBA is available and how to use it?
Designer view redirect when done
Forum topic
OneSpan Sign
Hi,
error.validation.signerAlreadyInUse
Forum topic
OneSpan Sign
Hi, In the CA sandbox environment we ran into the following error when uploading a package using the .NET SDK. The package had multiple signers with the same email address. As OneSpan now supports signers with the same email, we were not expecting to get any errors.
Review Documents
Forum topic
OneSpan Sign
Hello Duo,  We are designing a multi step form for document signing process. My question is just as in onespan, whenever the signing is completed by all the recipient, there is the option of reviewing the documents as well as downloading it.
Updating emailMessage
Forum topic
OneSpan Sign
I've noticed that it is not possible to update emailMessage for chosen role. TC 1.
Having One Signer Sign Twice in the Signing Order
Forum topic
OneSpan Sign
I was wondering if there was any way to have a signer sign twice in the signing order. Here's an example of what I'm trying to do... I work at a university and we want to put our faculty evaluations in eSignLive.
Roles and Signers relationship
Forum topic
OneSpan Sign
Hi, Where can I find documentation about Roles and Signers, and how they are intended to be used? I see that Roles accept an array of Signers but I couldn't find a sample of when multiple Signers are being added to that array, I have only seen a 1 to 1 (one role - one signer) examples. for instan
How send custom field information to One Span Signe Label and used as merged field in the template
Forum topic
OneSpan Sign
We have a template in eSign which uses custom label to populate values in the document with signer information e.g signer DOB, SSN. Currently our user use bulk file upload feature to create multiple packages for each signer in the One Span Application.
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