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919 results matched your search criteria
Change Incorrect Signer
Forum topic
OneSpan Sign
If I accidentally send a package to the wrong email address or the wrong signer, can I modify the package I already sent? Or do I have to delete it and start over?
Signer session URL
Forum topic
OneSpan Sign
Hi Does the signer session URL expire after around 30 minutes, even if we don't click on the link at any time. Is this configurable at account or api level? Regards Mario
Has Signer Downloaded
Forum topic
OneSpan Sign
Is there a way using the API to tell if the SENDER has downloaded the transaction?  We want to check before we enable the 120 day retention rule
Signer Uploading Documents
Forum topic
OneSpan Sign
Hello,
Using Sender as a Signer
Forum topic
OneSpan Sign
Hi Duo, 
Parallel and Sequential Signers
Forum topic
OneSpan Sign
Does OneSpan support parallel and sequential signing in the same ceremony. If so, does it have to be enabled?
Make attachments uploaded by first signer visible for the second signer
Forum topic
OneSpan Sign
Looks like if the first signer uploads required attachments they are not shown to the second signer... But in our logic the second signer makes decision based on uploaded attachment...
Signer Name over lays and hides Captured Signer Signature
Forum topic
OneSpan Sign
1. In the Capture Signature option, can the words that overlay the signature (E-Signed by John Smith) be dropped to just display the signature. Please see the attachment for reference 2.
Signer can't reassign despite "Change Signer" feature already active.
Forum topic
OneSpan Sign
Hi everyone,Signer #1 already signed the contract, and waiting for Signer #2 to sign the contract.However, Signer #2 is no longer in the role and is supposed to assign the Signer #3 (taking over the role of Signer #2) to sign the document.
Getting original signer id from newly changed signer id.
Forum topic
OneSpan Sign
Hi, How do I get original signer id from new changed signer information (either using signer id or role Id) ? suppose Signer A will delegate his authority to Signer B, I want Signer A (original) Id by using Signer B (newly changed signer) Id or role Id. Please help me to get the
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