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1102 results matched your search criteria
Find out if a Signer has opened an Email
Forum topic
OneSpan Sign
I hear from Account Reps at my Company that DocuSign has a feature that sends them an Email if the Signer has opened the Email sent to them by DocuSign. My ESign Customer Success Representative has informed my Colleague that ESign can do the same thing.
Signing sender documents by API
Forum topic
OneSpan Sign
Hi, We have been trying to sign all documents using the canadian REST API (e-signlive.ca/api) We tried creating a package with the code provided on https://developer.esignlive.com/guides/feature-guides/sign-documents/ . We added a role ('Sender') and approval for this role. { "name":"Cont
Customize the email’s FROM field
Forum topic
OneSpan Sign
Hello, Is there a way to customize the email’s FROM field? Right now, the field shows as: e-SignLive . I understand that the sender’s email address cannot be changed without using DKIM. But, how about changing the alias?
invisible signature
Forum topic
OneSpan Sign
i have created a signature for the owner in UI and map some label which is common for all signers to the owner. i need to update the signature of the owner to zero through code so that the signature will not be visible to other signers . How we can achieve this ?
Fields - misplaced after PDF sent to customer
Forum topic
OneSpan Sign
Few Senders reported that when they set up the Fields such as Signature / Signer Initials they got misplaced from their side however from signer side - the document was fine and can be completed the signing without any issue. Please kindly advise on this issue.  
How to get Signer detail with sessionUser
Forum topic
OneSpan Sign
we are receiving below notofication. {"@class":"com.silanis.esl.packages.event.ESLProcessEvent","name":"SIGNER_COMPLETE","sessionUser":"WvkDSx1Y7TwJ","packageId":"ZDpPk7usBE9clU9SHp_PllOB6As=","message":null,"documentId":null,"createdDate":"2019-01-01T12:04:28.213Z"} We want to get Signer Name f
Error message - Row 1 - Role Signer1 is missing
Forum topic
OneSpan Sign
Error message displayed after I uploaded a bulk recipient file.  
Openning signing ceremony for in-person signers
Forum topic
OneSpan Sign
Hi, We found that there are two ways to get signing ceremony URL for signers, and they both seem to work, but not sure which one is the right way of doing it or if one approach is preferred over the other and why. Here is a sample code: EslClient eslClient = new EslClient(API_KEY, API_U
When a signer SMS cellphone can be update
Forum topic
OneSpan Sign
HI, After a package is created with sms authentication, could you please let me know when I can update sms cell phone and when I can't update this sms cell phone?   Thanks  
Post back for a document with multi signer
Forum topic
OneSpan Sign
Hi,   I have a document which two or more people need to sign it. I would like to for each sign OneSpan call my Callback API or when all people sign the document my callback api will be called by OneSpan. Thanks  
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