Community and customer portal
  • OneSpan.com
  • Support
    • Documentation portal
    • TrustCenter
    • Customer support
Community and customer portal
Toggle navigation
  • Products
  • Code shares
  • Interactive APIs
  • Developer sandbox
  • Developer sandbox
  • Forums
  • Demos

User account menu

  • Sign up
  • Login
  1. Home
  2. Search

Search

875 results matched your search criteria
Automatically email the evidence.pdf once signing completes
Forum topic
OneSpan Sign
I know how to retrieve the evidence pdf with the below code:     byte[] evidenceContent = eslClient.downloadEvidenceSummary(packageId);     Files.saveTo(evidenceContent, "evidence.pdf");
Email Reminder : Issue with Maximum number of reminder
Forum topic
OneSpan Sign
Hi,
SSO - User Status
Forum topic
OneSpan Sign
When a new user is provisioned, the user status is set to PENDING.  When using SSO, the user status never changes to ENABLED because they do not get the activation email.  How do we get the status to ENABLED so that we have the ability to DISABLE the user, if needed?
Suspended account
Forum topic
OneSpan Sign
I am trying to test creating a package and I'm getting this response from OneSpan: {"messageKey":"error.unauthorised.accountSuspended","message":"Cannot create session with suspended account.","code":401,"name":"Unauthorized"} Is there any way to unsuspend my sandbox account?
HTTP/1.1 415 Unsupported Media Type
Forum topic
OneSpan Sign
Hello gurus. I hope you can help me. I'm trying to create a new package in sandbox.esignlive.com, but when I try to upload the document I'm getting: HTTP/1.1 415 Unsupported Media Type Basically I'm trying to reproduce the same calls as you are making in your PHP example, so: 1) I'm creating a pack
Using Copy Tool with Subaccounts
Forum topic
OneSpan Sign
Hi Duo I have a customer that wants  to copy the templates or  Layouts from their FedRAMP Sandbox subaccount to a different Sender in a different subaccount in FedRAMP production
IAS imigration and upgrade
Forum topic
Intelligent Adaptive Authentication
Any clues what to complete and where when migration did go well? I don't know if this is the right place, but...I have test installation of IAS 3.14.xx on Windows 2016. I wanna migrate it to Centos 7 and then upgrade it to 3.21
Saving a Document Prior To Send To Sign
Forum topic
OneSpan Sign
Hello Duo,  Here is our use case scenario: 
GET /api/account/senders/{senderId}
Forum topic
OneSpan Sign
This API call requires {senderId} but when I use my "name" or "email" it does not work, nor does it work for any other value I could think of to try. The documentations says "The unique sender id" but what is that value? where does it come from? where is it on a screen?  
Decline option
Forum topic
OneSpan Sign
If we enable the Decline button on the Consent document and a signer selects that when receiving a new package will we be able to send them another package in the future?
  • Load More
  • Home
  • Products
  • Documentación
  • Forums
  • Demos
OneSpan

Footer menu

  • Products
  • Forum
  • Demos
  • Contact Support
  • Documentation Portal
  • Trust Center

Follow us on:

  • Privacy Center
  • Cookie Policy
  • Terms of Use
  • Legal Notice
  • Preference Center

Copyright 2025 OneSpan. All Rights Reserved.