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845 results matched your search criteria
Chinese language at package level
Forum topic
OneSpan Sign
One of our customer has an issue regarding - Chinese language at package level-. Here is the details : When they are sending the package with language code like below but it still setting “English” only in OneSpan.
Get PDF with curl returns nothing
Forum topic
OneSpan Sign
I'm trying to get the pdf file via php using curl but I get nothing returned. When I do the same in Postman I get the PDF file. Here is my php code $headers = array('Content-Type: application/json', 'Authorization: Basic '.$ApiKey, 'Accept: application/pdf', 'Connection: Keep-Alive'); $url
Sandbox API Key doesn't work with swagger page
Forum topic
OneSpan Sign
Hi,  
Unable to create a package from a template
Forum topic
OneSpan Sign
Hi! (I am reposting as for some reason my post was deleted) I a not able to create a package from a template as I receive the following error message : Could not create a package from template. Exception: The remote server returned an error: (500) Internal Server Error.
Create Movable signature block.
Forum topic
OneSpan Sign
Hello Team, I am using "https://sandbox.esignlive.com/api/packages/" to create request on EsignLive. after successful call we received email from eSignLive to sign this document we open email to sign this document. then we have requirement from client to move our signatory box which we set using
Error calling GetSigningUrl()
Forum topic
OneSpan Sign
Hi, I am trying to get a signing url for a package and get this error: Could not get a signing url. Exception: Unexpected character encountered while parsing value: . Path '', line 0, position 0. Unexpected character encountered while parsing value: .
.NET SDK GitHub Pull requests
Forum topic
OneSpan Sign
Hi, On december 1st 2017, I have submitted a Pull Request on GitHub as I wanted to have my enhancement merged into the official SDK.
WithDialogOnComplete() stops working after upgrade
Forum topic
OneSpan Sign
Hello, We recently upgraded our internal ESL system to 6.2. After the upgrade, packages created with .WithDialogOnComplete() no longer present the dialog at the end of the signing process. Is there a separate setting that has to be enabled on the account level for this dialog to work?
Creating role with the same NAME value
Forum topic
OneSpan Sign
I have an issue where I am adding 2 signers to a package that have the same name. They have unique IDs and different email addresses.
Error 500 when adding a new signature on an "In progress" transaction
Forum topic
OneSpan Sign
Hi. I have just started working with the API and the .NET SDK, because I wasn't able to add another signer from the sandbox WEB UI to a recently created transaction. This just occurs when one or more of the recipients have already signed the document.
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