539 results matched your search criteria
Disable email notification for an signer
Forum topic
OneSpan Sign
Hello, I want to disable the email notification to an specific signer, I already try this
No Role found for signer email
Forum topic
OneSpan Sign
Our client is receiving the error message "No Role found for signer email" when trying to send a package. We are creating a custom ID however the custom ID is guaranteed to be different (one ends in -1 the other in -2).
Signer Email Characters Limit
Forum topic
OneSpan Sign
Hello, What is the limit for the signer email field. When we are using email more than 50 characters, we are getting an error. Thanks, Nehme
Cross-client email example
Forum topic
OneSpan Sign
Hey, Do anyone happen to have email templates or a guide regarding making HTML emails that are able to be rendered properly cross multiple email clients? Thanks in advance! Oliver
Resend completion email to customer
Forum topic
OneSpan Sign
Hi, Is there an API for re-sending the signing completion email to the signers?  The email with a link to download the completed documents.  Thanks!
Signer email address required?
Forum topic
OneSpan Sign
Might be a dumb question - are email addresses required for signers? Can you add a signer without an email address to an in-person ceremony? Thanks. -- Bryan
Dynamic Logos in Email Templates
Forum topic
OneSpan Sign
Hi team, One of our client is asking whether it's possible to have dynamic logos in their activation email. They want to have different logos per package depending on the recipient information. Any suggestions? Thanks in advance!
Event Notification for email blocked
Forum topic
OneSpan Sign
It seems that there is no event notification for when an email is blocked. Say an email is used multiple times for a signer and that email bounces. Eventually it gets caught by OneSpan and is now "blocked" if that email is again used for a signer.
Get details for email bounce
Forum topic
OneSpan Sign
I need to get the details for eSign email bounce, I am pretty new using the .NET SDK, coudl you provide a snippet or pointing me to the right direction? I downloaded the OneSpanSign.Sdk.Samples project, can I use one of the samples for this?  
One Span Email Customisation
Forum topic
OneSpan Sign
Hi Team, I am using OneSpan sign in CPQ for our client and client requirement is they want to customize email which getting when document is send for signature.Is there any way to cutomize OneSpan Email or Disable One Span standard email template.