171 results matched your search criteria
Approve only document
Forum topic
OneSpan Sign
Guys, I've spent a bit of time going through the features guide and I cannot find anything that will help show me how to upload a document that has no signing fields and is just an approval document only. This would be like the default consent form when you start to sign your package.
Sender Delete
Forum topic
OneSpan Sign
Hey team, We want to delete a sender and re-invited to another account. But when I called the API below: HTTP Request DELETE /api/account/senders/{senderId} HTTP Headers Accept: application/json Content-Type: application/json Authorization: Basic api_key The sender wasn't successfully deleted.
Enum value FULLNAME does not populate ESign date for English version
Forum topic
OneSpan Sign
Hi OneSpan Team - We have a requirement where we need to populate the ESign Date and fullname on a accepted document , We are using the Enum value FULLNAME as subtype and type as SIGNATURE.
User Credentials in Callback Event
Forum topic
OneSpan Sign
Hello Folks We have a requirement to authenticate the callback requests using a system user before we can process the callback.
WithExtractionType not available
Forum topic
OneSpan Sign
Hi All, I am getting the below error, while using the WithExtractionType method : DocumentBuilder' does not contain a definition for 'WithExtractionType' and no extension method 'WithExtractionType' accepting a first argument of type 'DocumentBuilder' could be found (are you mis
how to start signing ceremony for people review the package
Forum topic
OneSpan Sign
I have one scenario: signer1 doesn't need to sign/accept any documents in the package, in the remote scenario, how signer1 start the signing ceremony to review the documents? because signer1 doesn't get the email to launch the signing ceremony. 
Error - Number of uploaded files does not match number of documents specified in
Forum topic
OneSpan Sign
HI everyone during my integration I got stuck with this error> I wanted to create a package upload a file and add signatories.
Package Reviewer use case
Forum topic
OneSpan Sign
Hi, We have a typical business case wherein the Admin Assistant creates a package for signing. The Signer is required to upload an attachment and sign the document.
How to remove the electronic disclosure form prior to seeing our signable PDF
Forum topic
OneSpan Sign
Hi, We have tried to remove the default consent form using the following snippet eslClient.getPackageService().deleteDocument(packageId, "default-consent"); However, when we have done that the electronic disclosure form still shows with no "Accept" button and our signable PDF is not sh
New Layout Designer Options
Forum topic
OneSpan Sign
Hi, We're investigating to moving to the new package/layout designer and had some questions. In our sandbox environment the new designer displays a option to chat with eSignLive support. Is this normally shown on prod environments as well? Is there a back office change to remove this?