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82 results matched your search criteria
Download transaction and combine all documents into 1 PDF?
Forum topic
OneSpan Sign
Hi Team,
Getting "The API key is not valid. Please verify that you enter a valid API key." when trying to connect in Salesforce
Forum topic
OneSpan Sign
I created an OneSpan Sign sandbox account and I'm trying to connect via the Salesforce OneSpan app however when I try I get an API key is not valid error. Has anyone ran into this before?   
Salesforce OneSpan Errors
Forum topic
OneSpan Sign
We're receiving some errors in OneSpan when we're running our batch class in Salesforce. The vast majority of records are processed but we're left with a few K that do not run and we receive the errors in the debug logs shown below.
Pkg ID vs Signer ID etc
Forum topic
OneSpan Sign
The “packageID” seems fine, works for other API call but “SignerID” from Evidence Summary does not seem to be recognized. Its confusing as items are referred to by multiple names, e.g. PackageID appears to be the same as Signing CeremonyID and Transaction.
Geolocationization capabilities in OneSpan
Forum topic
OneSpan Sign
Hi, Can you please share some insights on my questions below? 1. Does OneSpan have some geolocationization capabilities?
OneSpan notification event not working in Sandbox
Forum topic
OneSpan Sign
We are not receiving event notification (Decline, package complete, …etc) from OneSpan sandbox. A few years ago, it was set up for both the production and sandbox environments. All is well with production; just the Sandbox has stopped operating.
Resending email notifications through REST API
Forum topic
OneSpan Sign
Hi Duo, Hope you are doing well!
Can we allow signer to select a signature method of his choice?
Forum topic
OneSpan Sign
Hi Team, 
One span error from angular api call
Forum topic
OneSpan Sign
Hi Support, Please help us to resolve the below error message . Our Api link : https://apps.esignlive.com/api/packages/R9JFa-kKlx8kYgD5W7fhjBuZa0Q=/clone  
Error confirming signature
Forum topic
OneSpan Sign
We are having a problem when the client tries to finalize the signature of the document. When clicking on the confirm button, the message "The selected document(s) could not be uploaded. The document(s) might be corrupted or locked."  
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