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Forum topic
Intelligent Adaptive Authentication
Dear Team,
I have added ntp record to IAS server, but time is not synchronized with ntp server.
from firewall logs, i couldn't find any blocking on ntp port.
from IAS logs, we have got below error:
Forum topic
OneSpan Sign
Our scenario:
Package is created, signed and completed at our premises.
We then allow the signer 5 days to go home and download the package.
However, we want to block the download if the signer takes longer than a certain number of days.
Forum topic
OneSpan Sign
I found an issue with the signature box on mobile (I have attached a video).
Environment: Safari, iPhone12
Step to reproduce
Forum topic
OneSpan Sign
Hi Duo, I keep getting Unsupported Media type error below:
{"code":415,"messageKey":"http.status.415","message":"Unsupported Media Type","name":"Unsupported Media Type"}
POST {{TheHost}}/api/packages/CsilES9ZX4XpSucsL-s7t3bFQp8=/bulk_send
Content-Type text/csv
Forum topic
OneSpan Sign
I would like to request an enhancement that would only allow a user that is defined as either an Owner or Manager to the "Save Layout" button. We have one area that creates and manages the Layouts for the documents we are utilizing for eSign.
Forum topic
OneSpan Sign
Is it possible to update the handover urls everytime a different user accesses the package? We have users who will access the document via sa personalised URL and we are hoping that after signing it would navigate them back to their personal url.
Forum topic
OneSpan Sign
Hi,
our client tried to delete account in the Owner account via Sender UI, after he clicked 'x' (delete) button, nothing happened in the GUI, but we found there is error in the log, any idea?
Forum topic
OneSpan Sign
Hello,
We have integrated our salesforce application with onespan using APEX SDK for our signature use cases. We want to know how can we set reminder while we are creating the package using apex sdk. Could you please share the instructions?
Thanks
Anway Kabir
Forum topic
OneSpan Sign
Hi,
I am trying to create a transaction using a template and when I put myself as one of the signers, the tool displays a message saying that the signature settings for the signer will be removed (see the attached image).