OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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Client/javascript event hook to embed document within a website
Forum topic
OneSpan Sign
Having this url allows us to embed the signing session within our website via an embedded iframe -> https://sandbox.e-signlive.com/access?sessionToken={signerAuthenticationToken} However, it does not allow us to get real-time/client-side status check as the signers accomplish the signing
windows logon authentication error
Forum topic
OneSpan Identity Verification
Hello Everyone please i am new  user for one spam technology, please when i did the setting for windows logon authentication at the customer side  i face this error "Digipass authentication failed Details failed to search on and/or to LDAP servers" please any help to complete 
CA sandbox 11.36: Unable to sign when transaction edited to make signer emails the same
Forum topic
OneSpan Sign
Hi, In the Canadian Sandbox, I notice an issue with the signing ceremony when a transaction is edited to have 2 signers with the same email. 1. Create transaction with 2 signers , different email through SDK
Odd Behaviour in Layout Designer
Forum topic
OneSpan Sign
Hi, We’ve been noticing some odd behaviour in the layout designer recently. We’ve seen the signatures displayed below where they should be when first opening the designer and also seen the signatures jump down after releasing the mouse after dragging them around.
Does a signer only see those documents need his/her signature in one transaction
Forum topic
OneSpan Sign
Hi I am wondering if signer can see all the documents in one transaction? Even those ones don't require their signature? Using iOS mobile sdk? Thanks a lot
Evidence Summary File Size 0kb
Forum topic
OneSpan Sign
Guys,
Trashed Pkgs
Forum topic
OneSpan Sign
Hello, I was using OneSpan app report "Account Summary Report" the only report available from top level "Reports" drop down. The person I looked at had 1 x Draft +  1 x In Progress + 11 Complete for total of 13 Pkgs. There was also a count of 2 items "Trashed".
Long-term storage update
Forum topic
OneSpan Sign
Hi, I got an email from eSignLive today saying that, effective January 9 of 2017, all transactions older than 90 days will be moved from the cloud to another database. I'm trying to figure out what this means for our company.
How to restrict the Thank you confirmation window after signing process
Forum topic
OneSpan Sign
Hi, Currently after signing the process we are receiving the Thank you window with Close and Exit e-SingLive buttons. We are getting the eSignLive Login page at the time of clicking on "Exit eSignLive" button.
Default document on template creation
Forum topic
OneSpan Sign
Hi, Every time When I create template, a default document named “Electronic Disclosures and Signatures Consent” is created. I don’t want this document. Is there a way to do this? Thanks