OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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Is there way to update the signer information without modified package status to DRAFT
Forum topic
OneSpan Sign
Hi Team,  I wanted to modify the signer details for a package using following URL     https://sandbox.e-signlive.ca/api/packages/{packageId}=/roles/Signer3
When a signer SMS cellphone can be update
Forum topic
OneSpan Sign
HI, After a package is created with sms authentication, could you please let me know when I can update sms cell phone and when I can't update this sms cell phone?   Thanks  
What information is in "Other" common in the Audit Trail?
Forum topic
OneSpan Sign
In the Audit Trail, when a signer accepts, in the "Other" column it has "Approval:" followed by a string. What is this string? Thanks.
how to check whether any one checkbox is signed
Forum topic
OneSpan Sign
I have created 5 checkbox , how to validate atleast one has been checked .
Access Denied
Forum topic
OneSpan Sign
Can some help me out with this error message?  The first signee had no issues but the second signee went to the package a day later to sign and then received an Access Denied.  Is it possible there was some kind of timeout because they waited a day to sign?  I didn't think tha
Success Message "This packagae is complete"
Forum topic
OneSpan Sign
A success message is displayed in the iframe once the document is signed.
Decline to Consent Warning
Forum topic
OneSpan Sign
Hi Guys, Got another one.
Pega Service Rest URL throws Error "The callback url has security issues."
Forum topic
OneSpan Sign
I am trying to set up a Service Rest connection from Pega to One Span. The Service Rule was provided by One Span in OneSpanSample Ruleset. The Endpoint URL mentioned in the rule is : http://localhost:XXXX/prweb/PRRestService/OSpan/01-01-01/events
Send docs in PDF after signing
Forum topic
OneSpan Sign
Hi there!  It would be nice to specify that documents ALWAYS attach after a signing package is complete.  This currently has to be done per signer and in our industry, I want to ensure that ALL signed docs get sent to ALL signers by default.  Is this possible?
bounce-to in the email JSON
Forum topic
OneSpan Sign
Hi,   In the email JSON, I saw there is something as below, does it mean when recipient mail got reject, it will let the package owner know?   "bounce-to" : "$PACKAGE_OWNER_EMAIL;"