OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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The specified user cannot be found
Forum topic
OneSpan Sign
Hi there, I'm using the .NET integration guide found here to create a package: https://docs.esignlive.com/content/c_integrator_s_guide/sdk/a_introduction/getting_started_with_sdks.htm#Creating_Your_First_Document_Package When running this portion of the sample code I get the error below: PackageI
Full REST API documentation
Forum topic
OneSpan Sign
Hi! Do you have anywhere online full REST API documentation with all possible request payload fields defined? For example, there is a http://docs.e-signlive.com/doku.php?id=es
Create package from existing Template
Forum topic
OneSpan Sign
I have seen the post of creating the package from the existing template using .NET SDK. https://developer.esignlive.com/code-share/create-template-use-create-package-net/ Is it possible using REST API too. If yes can you please make a similar tutorial using REST API as well. Thanks, Sumit
PL SQL send pdf file via rest api
Forum topic
OneSpan Sign
PL SQL send pdf file via rest api Getting below error while trying to send pdf file via rest api using Oracle utl_http Response> Status Code: 500 Response> Reason Phrase: Internal Server Error Response> HTTP Version: HTTP/1.1
proxy config clarification request
Forum topic
OneSpan Sign
I've a request for clarification on the proxy configuration options. When should withHttps be used versus withHttp and what difference does it make?
How to indicate, via API, where on a PDF customer should sign ?
Forum topic
OneSpan Sign
Hi There, I am a newbie to eSignLive and is doing some research to see how we can improve our sales process. Our system currently generates contracts (PDF) dynamically and then email it to customer for signature. I know that through the eSignLive portal, I can mark up where in the PDF contract cu
Setting Timezone for signer
Forum topic
OneSpan Sign
Guys, I am having a hard time finding information about setting the timezone for a date field that is captured when the signer is signing the document. Can anyone provide a link where I can find more information or possible provide a coding sample?
delegation REST Stopped Working
Forum topic
OneSpan Sign
I have code that follows which I have used to setup delegation for various users.  All of the sudden users no longer have delegated access and using the code reports it setup delegation but it doesn't work.  We have a main account where users are created, they are assigned rights in a s
Wrong Order of Consent Document and Contract
Forum topic
OneSpan Sign
Hello Team, I have a problem with the order of the Consent Document and the Contract. I am using API to created the package and send the documents. In the beginning I was sending only a Contract. Last days I did some code changes to add the Consent Document.
Error creating eSignLive package with documents: "Illegal value for primitive
Forum topic
OneSpan Sign
We are trying to implement one use case using APEXSDK per below provided URL.